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Digitalization of Truck Services to Create $79.42 Billion Opportunity by 2025
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The confluence of technologies in the trucking industry is providing a platform for various stakeholders to build service and solution-based revenue models. As commercial trucks increasingly integrate telematics devices, a plethora of services beyond tracking, from prognostics to asset management to driver behavior management, are being enabled. The industry view holds that digitaliizing the freight brokerage process has had the greatest impact on improving freight efficiency, reducing empty miles and emissions, as well as lowering the cost of trucking. As a result, a slew of digital brokerage solutions are being funded across major truck markets in an effort to usher in digital brokerage. As consumers increasingly adopt digital channels of interaction with leading OEM brands and for purchases, digitalization of truck retailing is an eventuality that traditional truck OEMs are embracing starting with spare-part sales. Big Data and the Internet-of-Things (IoT) are offering opportunities for business solutions based on the examination of data. Be it monitoring the total-cost-of-ownership or deciding between leasing or outright purchases, past data can now be analyzed to make intelligent decisions. Developments in autonomous driving technology would result in the creation of autonomous driving services, such as platooning technology, which can be offered on a subscription model. Platooning is touted to result in fuel savings of 4–11% per truck.Digital freight brokerage, telematics services, business analytics, digitalization of retail and platooning are expected to rapidly expand the TaaS market from $13.26 billion in 2018 to over $79.42 billion in 2025. Digital freight brokerage is expected to be the biggest service revenue opportunity with a revenue potential of $54.24 billion. The global telematics devices market is expected to grow from 25.7M units in 2018 to 73.1M in 2025, growing at a CAGR of 16.1%. This will translate into service revenue growth from $5.14 billion in 2018 to $16.51 billion in 2025.With rising connectivity, data security becomes a core issue. Governments and the truck industry will have to work together to make digitally-enabled service solutions more pragmatic, safe, and environmentally friendly. Increasing use of light-weighting features will make room for the additional payload to accommodate new devices.
Key Issues Addressed
Into 2025, the trucking industry will experience high integration of real-time diagnostics, online booking of services and repairs, remote repairs, assisted repairs, and remote diagnostics and prognostics. OEMs will look to tap into these opportunities for revenue growth by investing in start-ups involved in digital technologies.
Author: Silpa Paul
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