Airport Terminals, Vision 2030

Digitalisation to Transform Operational Processes and Support Traffic Growth


For airport organizations, traffic growth poses both an opportunity and a challenge: it will feed more passengers and drive revenue, but it may also create overcapacity involving longer waiting time and queuing at each checkpoint, thus increasing passenger dissatisfaction and decreasing their willingness to consume during dwell time. In response, initiatives using new technologies to transfer passengers from land to air side as smoothly and efficiently as possible are being adopted to improve airline operations and to generate more sales while less stressed passengers enjoy increased time air side. The 2030 Vision for Airport Terminals study explores how global airport trends will affect revenues and how the supplier landscape will evolve.
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Table of Contents

1. Executive Summary
Key Highlights
Top 10 Industry Trends
Privatisation, Airport Ownership Transition
Airport Cities, Aerotropolis
Air-side Retail
Standardisation
Digital Security
Self Operation
Traffic Growth
Off Airport Operations
Digitalisation
Green Airports
Industry Trends - Factors and Trends Explained for2015, 2020 and 2030
Top Transformational Shifts Expected to Shape Airports
Key Industry Mega Trends by Airport Main Check Points
Main Changes at Each Airport Check Point by 2030
Key Performance Indicators for Airports
Evolution of the Population, Middle Class, and Passenger Traffic, Global, 2010–2030
Key Conclusions
2. Research Scope and Segmentation
Research Scope
Geographical Scope
Research Methodology
3. Mega Trends and Industry Convergence Implications
Impact of Top Mega Trends on Airports
Demographics and Urbanization
Social Connection
Privatisation
Security
Eco Efficient
Traffic Growth
Automation
Digitalisation
Evolution of the World and APAC Passenger Traffic, Global, 2010–2030
Digitalisation
Traveller Tribes
Marketing to the Airport Traveller
Impact of Top Mega Trends on Airport
Convergence
Integrated Mobility Definition
Increased Business Travel and Technology Disruption
Mobility: New Participants, Partnerships, & Models
Future of Integrated Mobility
Changing Business Requirements: Integrated Travel
Most Preferred Services (top 5 ranking), Europe, 2014
Desired Products in an Integrated Solution (Mobile)
Mobility Integration Service in Mobile Application, Europe, 2014
4. Global Airport Forecast for 2030
Revenue Forecast, Global, 2015–2030
Airport Check-in Market 2015 to 2030
Baggage Handling Market 2015 to 2030
Security Market 2015 to 2030
Airport Retail Market 2015 to 2030
5. New Business Opportunities and Models
Airport City and Aerotropolis—Maximize the Land and Surroundings
Aerotropolis Schematic
Non-Aeronautical Revenue
Transformational Shift in Airport Business Model
Aeronautical Revenue vs. Non-Aeronautical Revenue, Global, 2012
Average Revenue per Airport by Region, Global, 2012
Percent Split of Non Aeronautical Revenue by Region, Global, 2012
APAC
Europe
North America
Middle east
Lower Airfare Balanced by Commercial Revenue
Increasing Retail Revenues
Business Models
New Business Models and Impacts
Eco-Efficient Airport—A Key Element to Thrive in the Future
6. Growth Markets—Airport Projects and Case Studies
APAC—Larger and Busier Airports to Cope with Traffic
Number of Airports in Top 30 by Passenger Traffic, Global, 2005–2014
Average Growth Rates at the 5 Largest Airports of each Region, Global, 2009–2014
Number of Passengers at the 5 Largest Airports of each Region (Cumulative), Global, 2009–2014
Average Rank of the 5 Largest Airports of each Region, Global, 2009–2014
Global Airport Investments
Airport Investment by Region, Global, 2015
Number of Airport Projects by Region, Global, 2015
Average Cost of Airport Projects, Global, 2015
Airport Projects in Africa
Airport Projects in APAC
APAC Case Study—Beijing International Airport (PEK)
Beijing, General Data 2013
Beijing, Major Initiatives in Check-in
Beijing, Major Initiatives in Baggage Drop-off
Beijing, Major Initiatives in Security
Retailing Revenue in Million RMB, China, 2005–2013
Retail per Passenger in RMB/Pax, China, 2005–2013
Retail Revenue as % of Commercial & Total Revenue, China, 2005–2013
Airport Projects in Europe
European Case Study—Frankfurt Airport (FRA)
Frankfurt, General Data 2013
Frankfurt, Major Initiatives in Check-in
Frankfurt, Major Initiatives in Baggage Drop-off
Frankfurt, Major Initiatives in Security
Retail Revenue in Million Euro, Germany, 2005–2013
Retail Revenue per Passenger in €/pax, Germany, 2005–2013
Retail Revenue as % of Commercial & Total Revenue, Germany, 2005–2013
European Case Study—Amsterdam Airport Schiphol (AMS)
AMS, General Data 2014
AMS, Major Initiatives in Check-in
AMS, Major Initiatives in Baggage Drop-off
AMS, Major Initiatives in Security
Retail Revenue in Million Euros, Netherlands, 2007–2014
Retail Revenue per passenger in €/pax,, Netherlands, 2007–2014
Retail Revenue as % of Commercial & Total Revenue, Netherlands, 2007–2014
European Case Study—Zurich Airport (ZRH)
ZRH, General Data 2014
ZRH, Major Initiatives in Check-in
ZRH, Major Initiatives in Baggage Drop-off
ZRH, Major Initiatives in Security
Retail Revenue in Million CHF, Switzerland, 2004–2014
Retail Revenue per Passenger in CHF/pax, Switzerland, 2004–2014
Retail Revenue as a % of Commercial & Total Revenue, Switzerland, 2004–2014
Airport Projects in Latin America
Airport Projects in the Middle East
Airport Projects in North America
US Case Study—Los Angeles Airport (LAX)
LAX, General Data 2014
LAX Major Initiatives in Check-in
LAX Major Initiatives in Baggage Drop-off
LAX Major Initiatives in Security
Terminal Retail Stores Revenue in Million USD, US, 2004–2013
Retail Revenue Per Passengers in USD/Pax, US, 2004–2013
Retail revenue as % of Commercial & Total Revenue, US, 2004–2013
US Case Study—Denver International Airport (DEN)
DEN, General Data 2014
DEN, Major Initiatives in Check-in
DEN, Major Initiatives in Baggage Drop-off
DEN, Major Initiatives in Security
Terminal Retail Stores Revenue in million USD, US, 2004–2013
Retail per Passenger in $/pax, US, 2004–2013
Retail Revenue as % of Commercial & Total Revenue, US, 2004–2013
7. Legislation and Regulations
Airport—A Highly Regulated Environment
Regulated Airport Price, France, 2015
8. Top Technology Opportunities by 2030
Smarter Airports Enabled by Digital Technologies
Airport 2030—Future of Connectivity
Digital Services, Global, 2015, 2020, and 2030
Cyber Security
Technology Developments in Airports
Airport Building Management Transformational Trends
Predictions for Airport Terminal Building by 2030
Airports: A Complex Mix of Stakeholders
Analysis of Various Airport Stakeholders
9. Industry Participants and Supply Chain
Chain of Participants at Airport Departure and Arrival
Airport Systems—Heathrow Terminal 5
Airport IT and Communications Management Supplier Landscape 2015
Competition Consolidating across the Travel Value Chain
Current Acquisition Wave
Future Waves of Acquisition?
Lockheed Martin Airport Solution Offering
Systems Integration and Enterprise IT
Solution Providers across the Travel Value Chain
Next Wave of Competition
Tech Companies
Google
Uber
Amazon
Facebook
IT and Data
Unisis
Microsoft
HP
IBM
Fujitsu
Building and Energy Management
Siemens
Schneider
Honeywell
Johnson Controls
Managed Services
Wipro
CGI
Capita
Sopra Steria
Building Management Ecosystems
Airports Attractive to IT and Communications Providers
10. Key Conclusions and Future Outlook
2030—What Will Be different?
Legal Disclaimer
11. The Frost & Sullivan Story
The Journey to Visionary Innovation
Value Proposition: Future of Your Company & Career
Global Perspective
Industry Convergence
360º Research Perspective
Implementation Excellence
Our Blue Ocean Strategy


List of Figures & Charts

1. Convergence—Changing Business Requirements: Integrated Travel - Most Preferred Services (top 5 ranking), Europe, 2014
2. Convergence—Desired Products in an Integrated Solution (Mobile) - Mobility Integration Service in Mobile Application, Europe, 2014
3. Regulated Airport Price, France, 2015
4. Smart Airport Market: Future of Connected Digital Services, Global, 2015, 2020, and 2030
5. Analysis of Various Airport Stakeholders


1. Evolution of the Population, Middle Class, and Passenger Traffic, Global, 2010–2030
2. Evolution of the World and APAC Passenger Traffic, Global, 2010–2030
3. Total Airport Check-in Market: Revenue Forecast, Global, 2015–2030
4. Total Airport Baggage Handling Market: Revenue Forecast, Global 2015–2030
5. Total Airport Security Market: Revenue Forecast, Global, 2015–2030
6. Total Airport Retail Market: Revenue Forecast, Global, 2015–2030
7. Aeronautical Revenue vs. Non-Aeronautical Revenue, Global, 2012
8. Average Revenue per Airport by Region, Global, 2012
9. Percent Split of Non Aeronautical Revenue by Region, Global, 2012
10. Number of Airports in Top 30 by Passenger Traffic, Global, 2005–2014
11. Average Growth Rates at the 5 Largest Airports of each Region, Global, 2009–2014
12. Number of Passengers at the 5 Largest Airports of each Region (Cumulative), Global, 2009–2014
13. Average Rank of the 5 Largest Airports of each Region, Global, 2009–2014
14. Airport Investment by Region, Global, 2015
15. Average Cost of Airport Projects, Global, 2015
16. Number of Airport Projects by Region, Global, 2015
17. Retailing Revenue in Million RMB, China, 2005–2013
18. Retail per Passenger in RMB/Pax, China, 2005–2013
19. Retail Revenue as % of Commercial & Total Revenue, China, 2005–2013
20. Retail Revenue in Million Euro, Germany, 2005–2013
21. Retail Revenue per Passenger in €/pax, Germany, 2005–2013
22. Retail Revenue as % of Commercial & Total Revenue, Germany, 2005–2013
23. Retail Revenue in Million Euros, Netherlands, 2007–2014
24. Retail Revenue per passenger in €/pax,, Netherlands, 2007–2014
25. Retail Revenue as % of Commercial & Total Revenue, Netherlands, 2007–2014
26. Retail Revenue in Million CHF, Switzerland, 2004–2014
27. Retail Revenue per Passenger in CHF/pax, Switzerland, 2004–2014
28. Retail Revenue as a % of Commercial & Total Revenue, Switzerland, 2004–2014
29. Terminal Retail Stores Revenue in Million USD, US, 2004–2013
30. Retail Revenue Per Passengers in USD/Pax, US, 2004–2013
31. Retail revenue as % of Commercial & Total Revenue, US, 2004–2013
32. Terminal Retail Stores Revenue in million USD, US, 2004–2013
33. Retail per Passenger in $/pax, US, 2004–2013
34. Retail Revenue as % of Commercial & Total Revenue, US, 2004–2013



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