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- Services 2.0: The New Business Frontier for Profitability
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08 Dec 2022  |  Global  |  Customer Research
How Users Select a Public Cloud Provider
Highlights from the 2022 Frost & Sullivan Global Cloud User Survey
Since 2010, Frost & Sullivan has conducted an annual web-based survey of enterprise cloud decision makers. The goal is to understand not just what choices they make about cloud workloads and data, but also why. One area of inquiry is why enterprises have selected their primary public cloud service provider. In this highly concentrated market, the t...
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05 Apr 2023  |  Global  |  Market Research
Global Air Navigation Service Provider Growth Opportunities
Market Liberalization and Unmanned Air Traffic Management will Drive Future Market Growth
This Frost & Sullivan study tracks the global air navigation service provider (ANSP) market, which continues to be dominated by state-owned market participants, with a small number of private participants that operate in countries where air navigation operations are completely or partially liberalized. The study also tracks key technologies and mar...
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08 Feb 2023  |  North America  |  Frost Radar
Frost Radar™: Americas Managed and Professional Security Services, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
In a constantly growing field of more than 120 industry participants across North America and Latin America, Frost & Sullivan independently plotted 12 of the top companies in this Frost Radar™ analysis. The market is populated by three types of companies. Professional service firms leverage their consulting pedigree to provide top-tier consulti...
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13 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: Hybrid Enablement Network Services, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Data-driven business operations coupled with the rise in remote work due to the COVID-19 pandemic has led to a significant evolution of the hybrid cloud. What was initially comprised of one or possibly two public clouds connected to one or more corporate or hosted data centers has advanced to include not only major points of presence—like data cent...
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24 Apr 2023  |  Global  |  Market Research
Global Growth Opportunities for Telecommunications Service Providers in Artificial Intelligence (AI)
AI Enables Enhanced Business Operations, Data Monetization, and Service Customization to Support Growth
In this report, Frost & Sullivan examines the role of AI in the telecommunications services industry. Due to declining revenue from core telecom services, telecommunications service providers (telcos) are broadening their operations and leveraging AI to transform telecom services and create significant business value. We identify telcos using A...
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28 Apr 2026  |  Global  |  Strategic Imperatives
Top 10 Strategic Imperatives Driving Transformation in AI Implementation and Managed Services
AI Implementation and Managed Services, Global, 2026
As artificial intelligence moves from experimentation into the operational core of the enterprise, the demands placed on implementation and managed service providers are changing fundamentally. Early AI success was defined by proof points: models deployed, pilots completed, productivity gains demonstrated. Today, success is defined by durability: t...
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19 Sep 2025  |  Global  |  Frost Radar
Frost Radar™: Infrastructure- and Platform-as-a-Service Providers in Latin America, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) market continues to grow at a fast pace in Latin America. Digitalization of economies, as seen worldwide, depends on cloud infrastructure and platforms. Their role is to accelerate modernization, enabling the migration of applications and data to the cloud and powering new wave...
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20 Jun 2025  |  North America  |  Tracker
North American Consumer Communication Services Tracker, Q2 2024
Subscriber, Revenue, Net Add (Loss), Projection, and Market Share Tracker for Future Growth Potential of Broadband, Video, Voice, and Wireless Services
The North American consumer communication services tracker for Q2 2024 provides detailed information about several consumer communication service companies in the United States and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add (loss), projection, and industry share for the broadband,...
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22 Dec 2023  |  Asia Pacific  |  Market Research
Asia-Pacific (APAC) Managed and Professional Security Services
Rising Cyberattacks and the Shortage of Qualified Cybersecurity Professionals Drive MSS and PSS Demand
Many organizations in APAC have now incorporated emerging technologies such as cloud computing, software-as-a-service applications, and the internet of things into business operations as part of their digital transformation journey. Incorporating these emerging technologies allows organizations to improve overall productivity. However, this has led...
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15 Sep 2023  |  Global  |  Market Research
Growth Opportunities in the Global Network Services Industry, 2023
Multinational Corporations Need Global Partners for Flexible, Secure Networking to Enable Digital Transformations
The global enterprise network services industry serves multinational corporations that operate in more than 50 countries. The top 12 providers have captured about 90% of the market. They consist of both network operators and system integrators, with a robust ecosystem of internet service providers and telecom partners around the world. Services...
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