Search results for: 'Marketing activities and Digital'
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06 Sep 2022  |  Global  |  Customer Research
Customer Experience at the Core of Digital Transformation in Banking, Financial Services, and Insurance, 2022
An Industry Survey Indicates that Security and Privacy Remain High Priorities
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Banking, financial services, and insurance (BFSI) organizations made major changes to their processes and technology to address the in...
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03 Apr 2026  |  Global  |  Strategic Imperatives
Top 10 Strategic Imperatives in Global Digital Financial Services, 2026
AI-Driven Automation and Value Chain Compression are Reshaping Global Digital Financial Markets
The global digital financial services industry is undergoing a structural transformation, driven by autonomous AI, embedded finance, blockchain-enabled value chain compression, and geopolitical fragmentation of payment systems. These shifts create opportunities for cost reduction, faster decision-making, and scalable platform-based growth, while in...
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20 Jul 2023  |  Global  |  Customer Research
Contact Center Digital Transformation in the BFSI Industry: A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
BFSI organizations are exploring ways to expand their business and boost the productivity of their employees while establishing closer relationships with their customers while delivering great products/ services. Digital transformation is really enabling BFSI organizations to unlock these outcomes. Extending this further, BFSI contact centers focus...
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17 Mar 2026  |  Global  |  Market Outlook
Top 10 Growth Opportunities in Digital Financial Services, 2026
Embedded Finance, Banking-as-a-Service, Cross-Border and Remittance, and B2B Payments Drive the Global Market
The convergence of real-time payments (RTP) infrastructure, embedded finance (EF) rails, and banking-as-a-service (BaaS) platforms is fueling the next generation of digital financial services. Through API ecosystems, these platforms enable financial capabilities—such as lending, payments, know-your-customer (KYC), and treasury automation—to be inte...
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02 Mar 2026  |  Global  |  Strategic Imperatives
Top 10 Strategic Imperatives for Digital Marketing and Advertising Technology, Global, 2026
A Transformation Journey in Frost & Sullivan’s Digital Content Services, Global, 2026
This report provides a definitive strategic roadmap for the digital marketing and advertising technology (AdTech/MarTech) sector as it enters a transformative era in 2026. Moving beyond incremental updates, the industry is undergoing a fundamental architectural restructuring—shifting from a landscape of fragmented point solutions to one of unified ...
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09 Dec 2022  |  Global  |  Frost Radar
Frost Radar™: Digital Risk Protection (DRP) Services, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Digital risk protection (DRP) is a set of cybersecurity procedures that consists of four strategic pillars: mapping out the digital attack surface area, monitoring the threat landscape, mitigating scam and phishing attacks, and managing a comprehensive risk strategy to protect an organization’s external-facing digital assets beyond its network peri...
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29 May 2026  |  Global  |  Frost Radar
Frost Radar™: Digital Signage Platforms, 2026
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The digital signage platforms market is entering a more consequential stage of development in which the central challenge is no longer whether organizations can deploy screens, but whether they can manage those screens as secure, intelligent, and measurable digital infrastructure across varied physical environments at scale. Digital signage now spa...
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26 Sep 2016  |  Global  |  Customer Research
Navigating Digital Transformation in Travel and Transportation
This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...
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17 Sep 2025  |  Global  |  Market Research
Buyer’s Guide: Digital Asset Management Platforms, 2025
Digital Asset Management is Pioneering the Future of Content Management
This guide equips business buyers with a strategic, practical framework for selecting a digital asset management (DAM) platform. As organizations produce and deploy more rich media content than ever, a DAM system has become mission-critical for managing these assets and accelerating marketing operations. It’s not just about storing files—a well-imp...
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29 Sep 2016  |  Global  |  Technology Research
ICT Technologies Driving Digital India (TechVision)
Information technology (IT) is becoming one of the major contributors of gross domestic product (GDP) growth recorded in India in recent years. It is primarily driven by IT services industry. India is empowering world’s biggest corporates through its IT services; however, back home, it still lacks the basic infrastructure to compete with the global...
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