Search results for: 'pfnt growth chambers'

Delivering the best CX possible was the overall theme of the Customer Contact East Executive MindXchange event, held from April 23 to 26, 2023, in Fort Lauderdale, Florida. Great CX is a critical factor for business growth, as organizations that accomplish it can create competitive differentiation and grow sales as a result. Customer contact center...

Frost & Sullivan’s Top 10 Growth Opportunities in Data Center Services are derived from insights provided by Frost & Sullivan’s regional research teams worldwide. These insights draw on deep expertise in digital infrastructure, supported by primary interviews, secondary research, and long-term tracking of investment patterns across hyperscale, ente...

The global enterprise network services industry serves multinational corporations that operate in more than 50 countries. The top 12 providers have captured about 90% of the market. They consist of both network operators and system integrators, with a robust ecosystem of internet service providers and telecom partners around the world. Services...

Global trade is entering a period of heightened uncertainty, driven by escalating geopolitical tensions, increasing trade barriers, and a shift toward a more fragmented, regionalized economic landscape, often described as a “polycrisis.” At the same time, the rapid rise of agentic AI tools is transforming traditional models of employee and customer...

Well-established businesses receive massive amounts of feedback every day, obtained through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. This presents companies with an opportunity to collect remarkable volumes of customer data that they can use to enhance market intelligence. VoC refers to the pr...

The infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) market is experiencing rapid growth in Latin America. As in the rest of the world, cloud infrastructure and platforms form the foundation for digital economies. Over the past decade, they have driven technological modernization, from the migration of applications and data to th...

Businesses receive massive amounts of customer feedback every day, obtained through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. This presents companies with an opportunity to garner customer data that they can use to enhance market intelligence. Voice of customer (VoC) refers to the practice of ...

The Future of the United States explores the transformative trends shaping national competitiveness, economic resilience, and technological leadership through 2035. US energy policy is reinforcing fossil fuel expansion while navigating the growth of renewables, addressing increasing electricity demand from AI-intensive industries, and modernizing t...

The consumer eSIM market in Western Europe is growing steadily, supported by the rising availability of eSIM-capable devices, particularly smartphones, and expanding travel-related use cases. However, commercialization has yet to translate into mass adoption. Despite Apple’s global launch of an eSIM-only smartphone in September 2025, which prompted...