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14 Jul 2022  |  Global  |  Market Research

Growth Opportunities for Telcos in IoT

New Business Models and Emerging IoT Applications Create Competitive Intensity

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The key challenge for telecom operators (telcos) is to go beyond connectivity and provide business solutions to enterprise customers, as well as connected home and digital lifestyle services to consumers. A solid ecosystem strategy and effective execution by operators are key requisites to address this challenge. The IoT space is still in flux. ...

Frost & Sullivan defines the “Outbound Systems” as hardware and software or software-only solutions that facilitate the placement of large volumes of outbound calls in contact centers. For the purpose of this study, contact center outbound dialing systems are defined as products that offer any individual or combination of outbound dialing capabilit...

This research study looks at market trends, drivers, and restraints for the North American ACD systems market. It also provides market size, market share, forecasts and breakdown of the North American ACD systems market by size of contact center and vertical market. Vendor solution offerings and strategies are analyzed in a competitive framework an...

This strategic analysis is part of Frost & Sullivans continued coverage of the EMEA contact centre market. The scope of this research study includes ACD, CTI, SIP and multimedia contact routing systems deployed on-premise (CPE). Within this analysis, Frost & Sullivan has identified trends, drivers and restraints in the EMEA market. The EMEA region...

Disruptive technologies, such as innovative business models (e.g., neutral network hosts, satellite partnerships, and open-source collaboration) and the use of AI and GenAI in IoT, will shape the future of the IoT and edge industry. This was the key message delivered by participants in the IoT Solutions World Congress (IoTSWC), held at Fira Barcelo...

Unmanned underwater network (UUN) technology is evolving from standalone underwater systems into smart, artificial intelligence (AI)-driven, and connected subsea ecosystems that enable advanced autonomous operations across defense, oceanography, offshore energy, and climate monitoring applications. This report examines the global UUN technology mar...

Frost & Sullivans Evaluation of Systems Integrators study measures the preferences of systems integrators among CIOs and CTOs throughout the United States. Furthermore, efforts were made to measure various important services and features and their satisfaction among the C-Level Executives.

Systems integration (SI) makes up a significant portion of IT budgets in South Africa, as enterprises seek to accelerate their digital transformation. In the absence of an established leading technology platform across all operations, enterprises have mostly opted for best-of-breed systems. As a result, systems integration (SI) spend is being drive...