Search results for: 'Security: The Key to Customer Experience Excellence'
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20 Sep 2023  |  Global  |  Frost Radar
Frost Radar™: Digital Platforms for Customer Care and Engagement in Electric Utilities and Retailers, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Energy is the world’s most dynamic industry in need of change. Electric utilities and power retailers are the backbone of the energy transition as they cope with increasing power demand and changing load patterns driven by electrification. They also enable greenhouse gas reductions by integrating distributed energy resources such as solar rooftops,...
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24 Aug 2018  |  North America  |  Market Research
Analysis of the North American Grids Cyber Security Market, Forecast to 2022
Growing Appetite for Automation Solutions Fuels Growth in Grid Cyber Security
The cyber security solutions market has been analyzed on the basis of the five different services, namely Network Access & Operations (NA&O), Analytics & Compliance (A&C), Security Services (SS), Internet Property Defense (IPD), and Device Management (DM). This report is segmented based on solutions offered for the transmission & distribution (T&D)...
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17 Oct 2025  |  Global  |  Frost Radar
Frost Radar™: Digital Platforms for Customer Care and Engagement in Energy Utilities, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The energy industry is the world’s most dynamic and in need of change. Electric utilities and power retailers are the backbone of the energy transition as they cope with increasing power demand and changing load patterns driven by electrification. They also enable greenhouse gas reductions by integrating distributed energy resources, such as solar ...
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17 Nov 2020  |  Global  |  Market Research
Innovative Business Models Emerging from Digitalization in Generators, Global, 2020
Enhanced Customer Experience through Digital Energy Transformation Creating Growth Opportunities
Investment in digital technologies is booming across all industries, including power generation. This research aims to identify the generators industrys current use and future decision-making trends toward digital transformation. A recent Frost & Sullivan study found that 99% of businesses are at a particular digital transformation stage. Technolo...
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24 Jul 2017  |  Global  |  Technology Research
Securing the Power Grid - Innovations in Energy Cybersecurity
A Deep Dive Into The Cyber Security Technologies Being Developed For A Secure Power Grid
With the addition of smart meters and AMI, the need to provide cybersecurity to the energy and power infrastructure has also increased significantly. The Energy infrastructure is slowly turning from a mere physical infrastructure to a cyber-physical one with the addition of smart devices those are connected by communication networks. These nodes pr...
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09 Dec 2020  |  North America  |  Market Research
Digital Transformation Initiatives Supporting Growth of the Generators Market Across Key End-user Industries, 2025
Increased Focus On Measures Aimed at Gaining a Competitive Advantage to Benchmark Future Growth Potential
The generators market is undergoing a transition. A greater power demand, coupled with increased awareness among customers, has driven opportunities for diesel and gas generators over the last 10 years. Furthermore, the increased adoption of digital solutions for resource management, remote monitoring, and assets control solutions drives the need f...
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26 May 2014  |  Global  |  Market Research
Commercial and Industrial Customers in the US Deregulated Electricity Market
An in-depth look at Customer Choice for Energy Service and Electricity Consumption Patterns
Of the 24 states in the U.S. having deregulated markets for energy, 14 are fully deregulated in both electricity and gas with liberty to purchase from the best-price bidder while continuing to get electricity delivered using the distribution lines of the local utility. Between October and November 2013 Frost & Sullivan conducted a customer survey o...
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30 Nov 2021  |  Global  |  Frost Radar
Frost Radar™: Digital Platforms for Electric Utility and Energy Retail Customer Care and Engagement, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The energy industry is among the world’s most dynamic and in need of change. Power distribution companies and power retailers are a fundamental piece of the energy transition as they enable further demand in electrification, decentralized renewable energy integration, and greenhouse gas reductions while helping customers become more energy efficien...
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30 Nov 2020  |  Global  |  Market Research
Next-generation Smart Metering Intelligence to Unlock the Future Grid Potential
The Second Wave of Rollouts and Smart Meter Use Cases to Proliferate, Driving Grid Transformation Services in Energy Transition, Amidst Transforming Customer Experience and Offerings
The global smart meter market continued to register strong growth in 2019, as major rollouts continued to accelerate. China led the trail and various pockets of Europe went ahead with large-scale pilots and installing second-generation smart meters. China continued to account for more than half of the global market, holding 56.2% of the total shipm...
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08 Dec 2022  |  Global  |  Market Research
Global Residential Solar PV Growth Opportunities
Innovative Business Models and Improved Customer Experience to Drive Growth
The residential solar PV segment is witnessing a period of fast growth, driven by a combination of an increasingly favorable regulatory climate, higher electricity prices, and concerns over climate change. The restraints that have held the market back, primarily delays in approvals, have grown weaker, as governments gradually tackle these issues. T...
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