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28 Aug 2025  |  Global  |  Customer Research

Voice of Customer: SD-WAN and SASE, Global, 2025

IT Decision-Makers’ Insights and Preferences

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This global survey, conducted annually by Frost & Sullivan’s ICT practice, captures customer insights and preferences regarding network technologies and related services. The 2025 edition spans 19 countries across North America, Latin America, Europe, and Asia, with 16% of respondents from the United States. To ensure data relevance, participants c...

This research service provides an analysis of ICT spend by the financial services sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, a...

Healthcare systems in Europe are strained because of an ageing population and an increasing number of chronic disease patients. This causes tremendous cost pressures to shift from acute-care settings to lower-cost settings—including a patient’s home. Remote patient monitoring (RPM) technology can help with this shift. This research service analyses...

Brazil, one of the most influential countries in Latin America, witnessed a period of strong economic growth and social progress between 2003 and 2014. This positioned the country as a regional leader on several fronts. The 2014-2016 recession resulted in a downturn in economic activity, and as the country continued to recover the COVID-19 pandem...

Healthcare systems today are facing a convergence of pressures that threaten both operational stability and patient outcomes. Workforce shortages, clinician burnout, rising costs, and persistent health inequities are compounded by the growing demands of an aging population with complex needs.These challenges are not isolated—they interact and inten...

The Middle East is undergoing a profound technology transformation, driven by ambitious government visions, economic diversification agendas, and a surge in digital adoption across key industries. This Frost & Sullivan analysis explores the digital transformation landscape of the Middle East, with a particular focus on the Gulf Cooperation Council ...

European Managed SD-WAN services market revenue is expected to exceed $1.31 billion in 2024, with a year-over-year (YoY) growth of 31.3%. The market is forecast to increase at a compound annual growth rate (CAGR) of 20.6% from 2023 to 2028. By 2028, revenue is estimated to reach $2.55 billion, driven mainly by accelerated digital transformation, mo...

This research service provides an analysis of the telecommunications market in the Kingdom of Saudi Arabia (KSA). The stakeholder scope includes mobile network operators (MNOs), fixed line operators and Internet Services Providers (ISPs). This study details the key telecom market indicators; telecom market developments in terms of technology, serv...

This year's Frost & Sullivan UCC IT Decision Maker (ITDM) survey reveals that organizations are increasingly prioritizing manageability and integration to drive operational efficiency and flexibility. At the same time, seamless integration capabilities, especially through the adoption of APIs and third-party tool compatibility, are essential for ag...