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14 Dec 2022  |  Europe  |  Market Research

Analysis of the European UCaaS Market—Forecast to 2028

A Return to Growth as Businesses Adapt to and Shape the New Normal

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This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2028. The study discusses the impact of the COVID-19 epidemic on businesses and users, and the effects of economic hardship on services adoption and provider growth strateg...

21 Sep 2022  |  Europe  |  Frost Radar

Frost Radar™: European UCaaS Market 2022

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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Digital technologies and cloud communications and collaboration services, in particular, have provided solutions to European businesses and public sector organizations looking to bridge physical distances across employees, customers, suppliers, and partners. Flexible consumption models, mobile-ready solutions, and collaboration-rich user experience...

21 May 2020  |  Europe  |  Market Research

Growth Opportunities in the European Hosted IP Telephony and UCaaS Market, Forecast to 2026

COVID-19 Softens Growth Rates, Creates New Use Cases

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This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2026. The study discusses the impact of the COVID-19 epidemic and the resulting economic hardship on services adoption and provider growth strategies. Furthermore, this stu...

Macro-economic and socio-political trends have considerably impacted the European UCaaS market since early 2020. The COVID-19 pandemic-related lockdowns triggered a massive shift to remote and hybrid work, disrupted supply chains and business models in many industries, and highlighted the need for digital transformation. Many economies are now ...

COVID-19 has wreaked havoc across Europe and worldwide. It has considerably impacted supply chains and commerce patterns, GDP growth rates, travel, employment and technology investments. In 2020, the European Union (27 countries) experienced a GDP decline of 5.9%; the Euro Area (19 countries) GDP declined by 6.3%; Spain and Italy were among those m...

The year 2020 was marked by significant changes in the way European businesses operate and serve customers. The COVID-19 pandemic forced many people to leave their traditional workplaces and move to work-from-home setups to comply with social distancing mandates and limit the spread of the virus. In addition to continuing to adequately serve custom...

The European UCaaS market is at an inflection point. Organizations are rethinking work styles, accelerating digital transformation, and redefining the role of communications in the modern enterprise. Hybrid work, mobility, and rising user expectations are reshaping demand. Employees now expect frictionless communication across devices, networks, an...

This is an in-depth analysis of the top 21 growth and innovation leaders in the European unified communications as a service (UCaaS) market. Competition is intensifying as the market matures. As a result, it is exceedingly important for participants to accelerate innovation and develop sustainable growth strategies. This Frost Radar provides perspe...

Telecom operators across the world are challenged by commoditization of connectivity and continuous decrease in revenues from fixed and mobile telephony. The situation is no different in Europe. The market in Europe is characterized by high internet penetration and over the years as the cost of sensors has declined, the affordability and viability ...