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25 Jul 2023  |  North America  |  Market Research
Latin American Passenger Vehicle Connected Services Growth Opportunities
Disruptive Technologies Enhance the Future Growth Potential of Passenger Vehicle Connected Services
This research service analyzes the passenger vehicle connected services market in Latin America. It takes a comprehensive look at the key competitors, services available (including security, safety, maintenance, and infotainment features), regional restrictions, and local regulations in Argentina, Brazil, Chile, Colombia, and Mexico. The passenge...
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18 Apr 2023  |  North America  |  Customer Research
Voice of Customer: In-car Services and Features, Passenger Vehicles, US, 2021
This Survey Assesses Consumers' Opinions about In-car Services, On-demand Features, Over-the-air Updates, Connectivity, and Payment Options
Despite disrupting sales and profitability in many markets, the COVID-19 pandemic has ignited minds to build a safer and more convenient environment. The connected automotive industry is making the best of the situation through trending use-cases that will build the new normal across consumer segments. Frost & Sullivan's 'Voice of Customer: In-car ...
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10 Oct 2023  |  North America  |  Market Research
OE Benchmarking of EV Aftersales in North America and Europe
Omnichannel Programs and Strategic Partnerships between OEMs and Third-party Service Providers are Resulting in Holistic EV Aftersales Services
The electric vehicle (EV) market is undergoing rapid transformation as original equipment manufacturers (OEMs) compete to offer innovative products and services that enhance customer experience and loyalty. The EV aftersales landscape is also evolving and poses many challenges and opportunities for OEMs and their channel partners. This report provi...
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29 Jan 2020  |  North America  |  Customer Research
Voice of Customer Analysis on Connected Car Services in the United States, 2018
Flexible Access to Telematics Services will be the Preferred Subscription Model in Future
This study seeks to evaluate the current usage of connected car applications such as digital assistants, online infotainment services, telematics services, navigation services, and data-enabled services in the United States. It also focusses on customer analysis bifurcation by vehicle segment, brand, and customer preference. The study seeks to high...
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08 Nov 2023  |  North America  |  Market Research
European and North American Mobility-as-a-Service Growth Opportunities
Open Data Policies, Data Sharing, Public-Private Partnerships, and Government Pushes Vital for Success
Evolving work environments and shifting industry structures in North America and Europe have changed consumer preferences for urban mobility. Cities have become more proactive in rethinking their transportation networks to make them more flexible and sustainable. Innovative solutions are necessary to meet citizens needs, ensure integrated and effi...
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25 Mar 2026  |  North America  |  Customer Research
Voice of Customer: In-Car Services and Features, Passenger Vehicles, United States, 2024
This Survey Evaluates Consumer Perspectives on In-Car Services, On-Demand Features, Over-the-Air Updates, Connectivity, Vehicle Segments, and Payment Options
The United States' rapidly evolving connected car market consistently adapts to shifting consumer preferences, driven by the adoption of emerging use cases that shape the new normal across diverse customer segments. Frost & Sullivan’s Voice of Customer: In-Car Services and Features, Passenger Vehicles, United States, 2024 survey reveals how car own...
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07 Mar 2019  |  North America  |  Market Research
Uberization of Vehicle Service—Business Model and Revenue Analysis, 2017–2025
$1.8 Billion in Total Service Revenue to be Booked From Online Service Marketplaces Across North America and Europe in 2025
The aim of this study is to research, analyze, and forecast the business impact of the service marketplaces business model in the automotive aftermarket. Service marketplaces are a direct outcome of the digital wave disrupting the automotive aftermarket service industry. As per Frost & Sullivan’s analysis, a majority of the activity is currently vi...
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18 Jan 2023  |  North America  |  Frost Radar
Frost Radar™: Fleet Management in Latin America, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Fleet management applies mainly to leased and owned fleets, and service portfolios can include maintenance, repairs, fuel cards, and insurance. By centralizing all processes and transactions tied to corporate fleets, fleet management companies allow their clients to be more productive and plan for growth based on hard data and actionable insights o...
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19 Aug 2015  |  North America  |  Market Research
Strategic Overview of United States Automotive Aftermarket Maintenance and Repair Service Channels
Industry Facing Potential Skilled Labor Crisis
This research service presents an overview of the automotive maintenance and repair industry in the United States. Service channels will evolve from 2015 to 2021 as small repair shops close and are replaced by franchised chains and mass merchants. Overall growth will be driven by an increasing average vehicle age. However, shops capable of repairin...
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04 Sep 2018  |  North America  |  Market Research
Mobility and Other Downstream Services Market, Forecast to 2030
OEM and Service Provider Revenue from Downstream Services will Exceed $3 Trillion by 2030
Digital disruption is set to revolutionize the automotive industry. The value is shifting from individual consumption to collaborative consumption. OEMs are embracing this trend and are looking at alternative sources of revenue, such as shared mobility, connected car services, financial services, and logistics services. The demand for shared mobi...
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