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29 Aug 2025  |  Global  |  Market Research
The CPaaS Revolution: APIs, AI, and the New Era of Communication
AI-Powered Innovation Creates Differentiation and Boosts Value Propositions
Frost & Sullivan’s 2025 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations’ priorities: - Current communications and collaboration technology adoption rates and future adoption plans. - Demand for communications platform as a service (CPaaS) and programmable communications functionality throug...
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08 Jan 2026  |  Global  |  Customer Research
Investment Priorities for the Workplace and Video Conferencing
Key Findings from Frost & Sullivan’s Survey of Business Leaders and IT Decision-makers
The modern workplace is undergoing a rapid transformation, moving beyond traditional metrics of occupancy to focus on effectiveness and experience. Organizations have realized that simply filling seats does not drive outcomes; instead, the workplace is now seen as a performance enabler, where experience is the new currency.Central to this evolution...
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20 Jul 2026  |  Global  |  Technology Research
Applications and Growth Opportunities for AI Governance Platforms
A Strategic Framework for Trustworthy AI Using Interoperability, Data Privacy, and Digital Ethics
This report examines the growing importance of AI governance platforms in enabling responsible and scalable artificial intelligence adoption, with a focused analysis of their applications and opportunities across interoperability, data privacy, and digital ethics. As organizations increasingly deploy complex AI systems, the need for structured gove...
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30 Oct 2026  |  Global  |  Customer Research
From Channels to Outcomes: CPaaS Becomes the Execution Layer for Agentic Customer Engagement
Agentic AI, Trust Services, and Outcome-Based Commercial Models are Driving Transformational Growth in Programmable Communications
Frost & Sullivan's 2026 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations' priorities: - Current use of communications platform as a service (CPaaS) and open communications application programming interfaces (APIs), and adoption plans through 2029 - The use cases and expected outcomes that dr...
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28 Jul 2025  |  Global  |  Customer Research
Business Calling Market: Demand for Diverse Deployment and Connectivity Models Reigns
Hybrid Communications Environments Present Significant Challenges and Opportunities to Technology Solutions and Services Providers
Frost & Sullivan’s 2025 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: - Demand for cloud/mobile private branch exchange (PBX)and unified-communications-as-a-service (UCaaS) functionality - Evolution of enterprise telephony/business call control environments - Demand for mobile...
$4,950.00
Special Price $4,455.00 save 10 %
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14 Dec 2016  |  Global  |  Market Research
Global Audio Conferencing Endpoints Market
Growing Collaborative Business Culture Drives Demand for Audio Conferencing Endpoints
This study provides a market analysis of tabletop conference phones and installed audio conferencing systems. Tabletop conference phones are segmented as TDM, VoIP, and USB/Bluetooth connectivity endpoints. Installed audio conferencing endpoints are non-portable audio conferencing systems designed specifically for use in larger meetings rooms, and ...
$4,950.00
Special Price $3,712.50 save 25 %
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12 Oct 2016  |  South Asia, Middle East & North Africa  |  Market Research
Overview of Third-party Managed Services Market in India for FY2015
Colocation and Cloud Services Poised for Continuous Growth in the Managed Services Market
The overall managed services market is forecast to show a healthy growth for the period FY2015 -2021. This growth is primarily garnered from large colocation orders with requirements for high-density racks from global firms entering the Indian market. The growing adoption of cloud, the transition from on-premise to hybrid-cloud models, and auxiliar...
$1,500.00
Special Price $1,125.00 save 25 %
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24 Sep 2013  |  Asia Pacific  |  Market Research
Analysis of APAC UCaaS Market
Hybridization and Integration with Legacy Systems are the Key Drivers for UCaaS Adoption
This research study contains the analysis of Asia-Pacific UC as a service market for 2012. It examines the drivers and restraints for growth, pricing, and technology trends. Four segments are covered in this study and they are hosted telephony, UC application, collaboration services, hosted contact center services. The study also attempts to foreca...
$15,000.00
Special Price $11,250.00 save 25 %
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05 Oct 2016  |  Global  |  Market Research
Growth Opportunities in the Professional Headset Market
Evolution of Software-based Communications Continues to Drive Headset Growth
This study provides an in-depth analysis of the global contact center and office headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, market forecasts and competitive trends within the global business headset market. Frost & Sullivan has also identified 16 growth opportunities for professional heads...
$4,950.00
Special Price $3,712.50 save 25 %
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26 Sep 2014  |  North America  |  Market Research
Analysis of the North American VoIP Access and SIP Trunking Services Market
Cloud-style Offerings Accelerate Growth
The VoIP access and SIP trunking market continues its rise as the de-facto communications link from business customers premises to service providers networks. SIP trunking services will also play heavily in the emerging trend of hybrid cloud communications. The study discusses market drivers, restraints, and trends. It also provides market share ...
$4,950.00
Special Price $3,712.50 save 25 %