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13 Jul 2015  |  North America  |  Market Research
Analysis of the North American Hosted IP Telephony and UCC Services Market
The Perfect Storm for Cloud Unified Communications & Collaboration
The North American hosted IP telephony and UCC services market is undergoing major changes as it moves from early-adopter to mass-adoption stage. Increasing customer awareness of cloud communications is driving adoption, yet is also leading to greater scrutiny of service quality and reliability. Heightened customer requirements along with the proli...
$4,950.00 -
29 Jan 2019  |  Global  |  Market Research
Global Video Conferencing Market Analysis, Forecast to 2023
A Holistic Evaluation of Market Trends And Opportunities
Only a few years ago, businesses had limited choices for implementing video conferencing. Today new market dynamics are in play and a vast smorgasbord of options is available. This report takes an end-to-end view of enterprise video conferencing across varied platforms and services. Specifically, it includes video conferencing adoption via the foll...
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07 Jul 2025  |  Global  |  Technology Research
Top 10 Digital Technologies Impacting the Financial Sector
Next-gen Tech Trends: Applications and Impact on the Finance Sector
Digital transformation in the financial sector is accelerating, driven by technological advancements, evolving customer expectations, regulatory changes, and the need for greater efficiency and security.Artificial intelligence (AI) and machine learning (ML) are reshaping the sector by enabling predictive analytics, automation, and personalized expe...
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29 Aug 2025  |  Global  |  Market Research
The CPaaS Revolution: APIs, AI, and the New Era of Communication
AI-Powered Innovation Creates Differentiation and Boosts Value Propositions
Frost & Sullivan’s 2025 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations’ priorities: - Current communications and collaboration technology adoption rates and future adoption plans. - Demand for communications platform as a service (CPaaS) and programmable communications functionality throug...
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21 Sep 2016  |  North America  |  Customer Research
Navigating an Era of Digital Transformation in Finance, Insurance and Banking
A Customer Perspective
The state of the finance industry is always changing as the economy becomes increasingly global. Digital transformation is inevitable in this industry, creating opportunities for IT companies over the next few years. This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful inform...
$3,000.00 -
16 Jun 2026  |  Global  |  Frost Radar
Frost Radar™: Integrated Cloud Communications Platforms, 2026
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
This comprehensive benchmarking analysis of the integrated cloud communications market evaluates vendors across innovation and growth dimensions as the industry undergoes structural convergence across UCaaS, CCaaS, and CPaaS. It identifies 10 strategic imperatives shaping competitive dynamics. Chief among them is the rapid emergence of agentic AI, ...
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07 May 2015  |  Africa  |  Market Research
ICT Spend in South Africa: Public Sector
How ICT is Transforming the Digital Future of the Public Sector
This research service provides an analysis of ICT spend by the public sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 7 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, and systems integration. The analy...
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07 May 2015  |  Africa  |  Market Research
ICT Spend in South Africa: Manufacturing Sector
ICT Births New Era of Leaner, More Agile, and Digitised Manufacturing
This research service provides an analysis of ICT spend by the manufacturing sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and se...
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11 Sep 2025  |  Global  |  Customer Research
2025 UCC Buyers Perspectives – Investment Priorities in 2025 and Beyond
The Pillars of Effective Communication: Manageability, Security, Integration, and Interoperability
This year's Frost & Sullivan UCC IT Decision Maker (ITDM) survey reveals that organizations are increasingly prioritizing manageability and integration to drive operational efficiency and flexibility. At the same time, seamless integration capabilities, especially through the adoption of APIs and third-party tool compatibility, are essential for ag...
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22 Sep 2017  |  Global  |  Market Research
Growth Opportunities in the Global Professional Headset Market, Forecast to 2023
Actionable Strategies to Accelerate Growth in a Transforming Market
The professional headset market will continue to experience notable growth rates due to the evolution of software-based communications and collaboration services and the need to improve worker productivity. The largest opportunity lies within professional headsets that offer PC USB connectivity and value-added features to optimize the software com...
$4,950.00