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05 Oct 2016  |  Global  |  Market Research

Growth Opportunities in the Professional Headset Market

Evolution of Software-based Communications Continues to Drive Headset Growth

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This study provides an in-depth analysis of the global contact center and office headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, market forecasts and competitive trends within the global business headset market. Frost & Sullivan has also identified 16 growth opportunities for professional heads...

Frost & Sullivan's 2026 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations' priorities: - Current use of communications platform as a service (CPaaS) and open communications application programming interfaces (APIs), and adoption plans through 2029 - The use cases and expected outcomes that dr...

This study examines the evolution of enterprise telephony between 2026 and 2029, revealing a market that is increasingly defined by flexibility, hybrid architectures, mobility, and AI-enabled platform convergence rather than a uniform migration to cloud communications. Drawing on Frost & Sullivan’s 2026 global survey of IT and telecom decision-make...

This research examines enterprise buyer priorities, investment plans, and purchasing behaviors related to Unified Communications and Collaboration (UCC) technologies through 2029, based on Frost & Sullivan’s 2026 global Information Technology Decision-Maker (ITDM) survey. The study explores how organizations are adapting communications strategies, ...

After a strong performance in 2024, the global video conferencing devices market entered a period of moderated growth in 2025. Unit shipments increased by 3.3%, while revenue grew 5.8%, supported by higher average selling prices. The slowdown reflects growing market maturity, ongoing macroeconomic uncertainty, and shifting enterprise technology pri...

21 Mar 2018  |  North America  |  Market Research

Growth Opportunities in the North American VoIP Access and SIP Trunking Services Market, Forecasts to 2024

Consolidation Redefines Competitive Landscape as SIP Trunking Finds New Use Cases

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The VoIP access and SIP trunking market remains on pace to become the default connection between on-premises customer platforms and the public switched telephone network (PSTN) and will feature prominently in the digital transformation efforts currently being undertaken by many forward-thinking businesses. This study focuses on next-generation voic...

Communications platform as a service (CPaaS) has become a strategic enabler of digital business, driving the operationalization of customer and employee engagement across industries. As enterprise transformation accelerates, companies are rearchitecting their communications workflows around programmable interfaces that unify data, intelligence, and...

This comprehensive benchmarking analysis of the integrated cloud communications market evaluates vendors across innovation and growth dimensions as the industry undergoes structural convergence across UCaaS, CCaaS, and CPaaS. It identifies 10 strategic imperatives shaping competitive dynamics. Chief among them is the rapid emergence of agentic AI, ...

As cloud communications penetrate mainstream buyers, customer requirements become more diverse, which creates challenges and opportunities for unified communications-as-a-service (UCaaS) platform providers. Evolving portfolio and solution capabilities, go-to-market strategies, and value propositions compel market participants to constantly adjust t...