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The North American medium and heavy-duty commercial vehicle (CV) electronic service tools (EST) market is experiencing gradual and sustained growth, driven by interesting industry dynamics, such as advancements in vehicle complexity, a growing focus on vehicle efficiency and fuel economy, the increasing demand for a well-rounded fleet management pa...

06 Mar 2020  |  North America  |  Market Research

Demand Analysis for Handheld Diagnostic Tools in North America, Forecast to 2026

Vehicle Complexity Driving Migration to More Advanced Diagnostics Devices

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Key Issues Addressed

The proliferation of new car features, including advanced driver assistance systems, telematics/infotainment modules, and alternative powertrains, requires automotive repair shops to continually invest in new handheld diagnostic tools that can read the latest vehicle fault codes. Without up-to-date tools, service providers in the automotive afterma...

26 Apr 2021  |  North America  |  Market Research

2019 United States Automotive Technicians’ Choice

Opportunities in the Automotive Tools Market

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This study covers the independent automotive aftermarket vehicle service technicians choice of tools. The survey was conducted using a computer-assisted telephone interview methodology in 2019. In total, 430 automotive technicians were surveyed for this research. To qualify as a respondent, an automotive technician has to be working at least 32 h...

23 Aug 2021  |  North America  |  Market Research

2020 United States Automotive Technicians’ Choice Survey

Opportunities in the Automotive Tools Market

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This study covers the independent automotive aftermarket vehicle service technicians’ choice of tools. The survey was conducted using a computer-assisted telephone interview methodology in 2020. In total, 523 automotive technicians were surveyed for this research. To qualify as a respondent, an automotive technician has to be working at least 32 ho...

The 2025 US Automotive Technicians’ Choice study is an insightful voice-of-customer survey that highlights the tool preferences of automotive aftermarket service technicians. The survey of 400 automotive technicians across the United States used a combination of computer-assisted telephone and computer-aided web interviewing methods. Respondents we...

The study covers the following key tool categories: • Power tool • Hand tool • Handheld diagnostic tool • Pneumatic or air tool Qualitative areas covered as part of this research include the following: • Quality: Relates to original equipment (OE) fit, form, and function; the closer something matches the original part, the higher the perce...

27 Jul 2022  |  Latin America  |  Frost Radar

Frost Radar™: Latin American Automotive eCommerce, 2022

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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Although marketplaces were already offering their services online, the COVID-19 pandemic prompted many transactional companies to start offering their services digitally too. This resulted in more competition, an expansion of the market, and the development and implementation of different digital tools and services in order to cater to clients’ nee...

19 May 2021  |  Global  |  Market Outlook

Global Aftermarket Outlook, 2021

Key Trends and Opportunities that will Shape the Growth Pipeline of the Aftersales Business in 2021 and Beyond

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This study identifies the size of the global automotive parts and services aftermarket and its growth opportunities in 2021, based on how the market performed in 2020 during the COVID-19 pandemic. The study provides detailed analysis of key trends influencing the aftermarket, market revenues of major part categories, ownership behavior of customers...

The goals of the study are to analyze the North American medium and heavy duty (Class 4–8) commercial vehicles (CV) aftermarket and to project this market’s future outlook and the opportunities it offers to different participants in the value chain. The study discusses the impact of various factors based on economic, legislative, operational, tech...