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28 Sep 2021  |  North America  |  Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
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09 Jul 2018  |  Europe  |  Market Research
Selective Profile of Customer Choices in Vehicle Purchasing by Gender, NA and EU, Forecast to 2020
Reliability, Safety, and Durability remain Key Parameters for both Male and Female New Vehicle Buyers
Original equipment manufacturers (OEMs) always strive to provide customers with the features they seek in a new car. However, this becomes complicated when female and male buyers have different vehicle choices. By conducting a survey on customer preferences for new vehicles, OEMs can design vehicles in accordance with certain key customer considera...
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18 Feb 2021  |  Europe  |  Customer Research
Communications and Collaboration Investment Priorities
IT/Telecom Buyers’ Perspective
This study provides the data collected through an online survey of 1,129 IT and telecom decision makers across customer size segments, industries and world regions. The survey was conducted in November-December 2020. Respondents were qualified as follows: • IT/telecom decision maker in organizations with 10+ employees • Having knowledge on communic...
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19 Oct 2022  |  South Asia, Middle East & North Africa  |  Market Research
Indian Off-highway Equipment (OHE) Growth Opportunities
Assessment of Demand Potential and New Business Models
The growth of online models will increase product-based or bundled cross selling across distributor Web stores, equipment dealer networks, B2B and B2C eCommerce Web pages, and mobile apps. The increasing sale of aftermarket spares and lubricants through online marketplaces will also lead to the seamless sale of used equipment, with a win-win model...
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21 Jun 2019  |  Europe  |  Market Research
Analysis of the European Industrial Valves and Actuators Market, Forecast to 2024
Automation and Initiatives Like Industrie 4.0 and IIoT are Expected to Drive the Market
In the last couple of decades, the valve manufacturing industry was focused on identifying low-cost manufacturing destinations as ‘Outsourcing’ had huge pricing benefits. Despite the pricing benefits, low quality and late delivery were serious concerns to the manufacturers and end users. Has the situation changed in recent years? Are valve manufact...
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28 May 2019  |  North America  |  Market Research
Global Oil-free Compressor Market, Forecast to 2023
Demand for Oil-free Compressed Air in Critical Applications in Food and Beverage and Life Sciences to Drive Growth
The global oil-free compressor market generated revenue of approximately $2,948 million in 2018 and is expected to expand at a compound annual growth rate of 3.3% (2018–2023). The objective of this study is to identify and evaluate both current and future trends that influence the global oil-free compressor market. With 2018 as the base year, the ...
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04 Mar 2019  |  North America  |  Market Research
Healthcare eCommerce Market in North America, Forecast to 2022
Drug and Device eCommerce Growth Opportunities in the Changing Paradigm of Healthcare Consumerism
Healthcare, as an industry, is entering a phase of rapid transformation. Digitization of products, services, and commerce models is democratizing current healthcare systems and unlocking new previously inaccessible segments. The fundamental convergence of healthcare with IT and retail industry continues to shift eCommerce from simple search portals...
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18 Dec 2020  |  South Asia, Middle East & North Africa  |  Market Research
Vehicle Electrification and Shared Mobility Trends Transforming The Indian Two-wheeler Market, 2025
Surge in EV Sales and Growth of eCommerce Businesses to Drive New Growth Opportunities
This study discusses the post-pandemic growth opportunities in the Indian two-wheeler (2W) market. It also analyzes the segment-wise impact of Coronavirus (COVID-19) on 2W sales in the country. The need for personal transport has increased during the pandemic, and this will boost the sales of 2Ws in the short term as they are the cheapest mode of p...
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24 Dec 2020  |  North America  |  Market Research
Intelligent Mobility, Japan, 2020 - Theme V
Digital Retailing in Automotive Industry
Intelligent Mobility Japan, 2020 is a virtual summit organized by Frost & Sullivan on November 24 and 25, 2020. This is a 2-day interactive conference, which hosted on a unique virtual platform to discuss and evaluate Growth Opportunities in new Mobility Business models covering Personal and Public Transport Systems. The conference presenters inc...
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10 Jan 2019  |  North America  |  Market Research
Growth Opportunities in the North American Hosted IP Telephony and UCaaS Market, Forecast to 2024
Key Strategies to Sustain Growth in a Transforming Market
The North American hosted IP telephony and UCaaS market continues to expand at a steady pace, creating significant growth opportunities for providers with differentiated solution offerings, robust platforms and architectures, and effective go-to-market strategies tailored for specific customer segments. Both demand and supply factors are driving ma...
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