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The emergence of generative AI (GenAI) has sparked intense global interest in AI and how it can help improve customer experience (CX). Several factors drive interest in GenAI, including its positive impact on making conversational AI faster and smarter, enabling critical applications, including personalization at scale, improved self-service capabi...

23 Aug 2019  |  Europe  |  Market Research

Strategic Insight into the Global Autonomous Shuttle Market, Forecast to 2030

Autonomous Shuttles to Constitute 50% of the DRT Market; Cost Considerations, Fleet Efficiency, and Wide-Ranging Use Cases as the Key Driving Forces

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The advent of new mobility services such as carsharing, bikesharing, ridesharing, ride hailing, and demand responsive transit (DRT) has brought the concept of shared mobility to center stage. Growing environmental concerns, congestion, lack of parking, vertical expansion in most emerging cities, and smart city initiatives have spearheaded a new rev...

The voicebots market is still in its early stages in Europe but is one of the fastest-growing within the field of information and communication technology (ICT). By enhancing customer interactions and customer experience (CX), voicebot offerings seem ready to become one of the most valuable business solutions in the CX space. Latest advances in ar...

The digital transformation has made further progression into the security market during Q2, from a digital policing, critical infrastructure and government perspectives . Frost & Sullivan provides a brief quarterly analysis on key news that have shaken up the digital security market. It also provides an overview on key developments, financial perf...

Climate change and the resulting environmental regulations continue to affect all European sectors, including the building construction and demolition space. The European Green Deal, a package of policy initiatives, boosts efficient resource use, outlining investments needed for climate mitigation and adaptation. It calls for a 40% reduction in ove...

With improvements in data acquisition and computing power, artificial intelligence (AI) is becoming more of a reality each day. Companies are constantly developing self-evolving machine learning approaches and hardware enhancements to support AI applications. This study explores new innovations in machine learning and computing that will enable the...

The scope of the research study is to evaluate the current use of connected car applications such as digital assistants, online infotainment services, telematics services, navigation services, and data-enabled services among respondents in Europe. In addition, this study will also focus on customer analysis bifurcation by vehicle segment type acros...

10 Jan 2022  |  Europe  |  Market Outlook

Global Compressors Outlook 2022

Rising Need for Compressed Air in Key Industries to Sustain Growth

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This outlook on compressors provides information on the total revenue generated in the compressors market. It discusses the impact of the coronavirus on key industries that deploy compressors, besides providing predictions for 2022. Frost & Sullivan has observed a direct correlation between energy security and economic development. Improved researc...

03 Feb 2021  |  Europe  |  Market Research

AI-powered Chatbots Boosting the European CX Management Market, 2020

Chatbots Enhance the Customer Experience and Give Businesses Extraordinary Scaling Opportunities

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The chatbots market is one of the fastest-growing in the ICT industry. There are several effective uses for chatbots. Businesses are applying them, in particular, to enhance their customer services and improve customer experience (CX). Chatbots are deployed across different channels, including web chat, SMS, social media, mobile chat apps, among ot...