Search results for: 'part covid consumer behavior study'

07 Jul 2021  |  Asia Pacific  |  Market Research

Philippines Retail Banking Customer Experience Management Study 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Frost & Sullivan's Customer Experience Management study in the retail banking sector explores customer experience among banking providers in the Philippines, mainly the Philippine National Bank (PNB), BDO Unibank, Bank of the Philippine Islands (BPI), Metrobank, Union Bank, and Landbank. Customer experience is the accumulation of a customer's exper...

The global medium- and heavy-duty commercial vehicle aftermarket is undergoing a structural transition. In 2025, global sales of new medium- and heavy-duty trucks declined by approximately 4.1% compared to 2024, driven by lower new-vehicle sales. This growth trend is expected to persist throughout the first half of 2026.Despite weaker new truck sal...

The World Health Organization (WHO) made the following statement many years ago, “There is no health without mental health”. Today, as the COVID-19 pandemic ravages the world, another public health crisis is looming over our health systems—that of deteriorating mental health. Mass unemployment, salary reductions, depleting financial security nets, ...

16 Apr 2018  |  Global  |  Market Research

Global OEM Aftersales 2.0—Comparative Benchmarking of Adoption of New Parts and Service Business Models, 2017

Multi-brand Parts Sales and Innovating with Vehicle Servicing Strategies will be Key for OEMs to Sustain Aftersales Revenue

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Key Issues Addressed

The aim of the study is to understand the current transition and to predict future trends in global automotive OEM aftersales segment. As older cars shift to the independent aftermarket primarily due to an aging vehicle population and high cost incurred, OEMs have to strategize their aftersales programs to sustain their market share.--BEGIN PROMO--...

25 Jan 2021  |  Global  |  Megatrends

Future of User Interfaces Shaping New Consumer Experiences

Augmented Reality, Virtual Reality, and Biometrics Represent Key Growth Opportunities

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User Interface technologies have moved beyond the concept of simply representing machines to their users to enabling sophisticated and personalized interaction. The COVID-19 pandemic has accelerated their use in healthcare, manufacturing, education, retail, and banking to simplify interactivity and improve engagement. This report aims to help compa...

30 Jun 2026  |  Global  |  Market Research

Personal Care Packaging Market, Global, 2025–2032

Personal Care Packaging is Experiencing Transformational Growth Driven by Shifts in Consumer Behavior, Sustainability Demands, and Innovative Packaging Solutions

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Personal care packaging plays a critical role in product differentiation, brand positioning, and consumer engagement, while ensuring product safety, functionality, and sustainability across a wide range of applications. This Frost & Sullivan analysis presents a comprehensive examination of the global personal care packaging market, covering key ind...

The analysis of the global specialty welding consumables market offers a holistic view on the various product segments. The technology has gained market share recently because of increasing awareness, productivity demands, and consistent government stimulus. One of the biggest drawbacks for the market is the significant cost associated with investm...

Technologies Fuelling Fast Moving Consumer Health (FMCH) Opportunities, focuses on the emerging trends and opportunities in the consumer health (food) industry worldwide. Frost & Sullivan has identified consumer behavior in the FMCG sector as being “fat to fit.” Coupled with the fact that consumers are more demanding than ever, this research will i...

The COVID-19 pandemic accelerated the shift toward greater adoption of decentralized healthcare, building trust by demonstrating the feasibility and ease of testing at home and in pharmacies with accurate results, including self-sampling options. Increasing technological advancements have created several opportunities for market expansion in direct...