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16 Feb 2017  |  Asia Pacific  |  Market Research
Assessment of the Asia-Pacific Contact Center Market
Upswing in the Domestic Markets Propels Future Growth
This study analyzes market size by segment, business model and vertical market splits. The total contact center market is segmented into four segments: captive contact center, in-house contact center, outsourced offshore contact center and outsourced domestic contact center. The total number of contact centers, number of seats and number of agents ...
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16 Feb 2017  |  Asia Pacific  |  Market Research
Japan Hosted/Cloud Contact Center Market Update
Upswing in the Market, as Customer Awareness and Focus on Cost, Flexibility, and Scalability Continue to Grow
Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenarios. Firms are increasingly launching new and disruptive services in the market to differentiate themselves from the rest. On the other hand, end...
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21 Jul 2025  |  Global  |  Market Research
The Evolution of the Global Video on Demand Market
New Business Models and Content are Driving Growth in Streaming Platforms
The accelerated transition from pay TV to VOD services drove hundreds of media and entertainment (M&E) companies across the globe to launch their own streaming platforms. In the past five years, the proliferation of vendors has made the VOD ecosystem an increasingly crowded space.With more online streaming service options than ever, VOD operators n...
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16 Feb 2017  |  Asia Pacific  |  Market Research
South Korea Hosted/Cloud Contact Center Market Update
Upswing in the Market, as Customer Awareness and Focus on Cost, Flexibility, and Scalability Continue to Grow
Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenarios. Firms are increasingly launching new and disruptive services in the market to differentiate themselves from the rest. On the other hand, end...
$2,000.00
Special Price $1,500.00 save 25 %
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17 Mar 2016  |  Asia Pacific  |  Market Research
Singapore Data Center Services (DCS) Market, Forecast to 2021
Transformation Initiatives Push Demand for More DCS
Singapore is one of the most mature markets in the world when it comes to Data Centers (DCs). Singapore, as a country, is considered very secure and also has extremely well-connected infrastructure that provides a lot of boost to the DC industry. As most of the big data center participants have opened a data center in Singapore, it is considered to...
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26 May 2017  |  South Asia, Middle East & North Africa  |  Market Outlook
Digital Transformation in the Indian Banking Sector, 2017
Banks are Looking beyond Core Banking Systems and Compliance for Better Service and Revenues
Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital...
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01 Mar 2017  |  North America  |  Market Research
RegTech in Financial Services, Global, Forecast to 2020
Advanced Risk Analytics and Regulatory Solutions Driven by Advances in Machine Learning
Regulators around the world have become stricter in their compliance and processes. Rising levels of regulation and challenging regulatory expectations are having significant operational impacts on financial services companies as they require talent, processes, and innovative solutions. RegTech solutions have the potential to make compliance more e...
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13 Sep 2016  |  Global  |  Market Research
Digital Disruption of Industries—ICT Opportunities in Industrial Automation Industry
IT Service Providers Will Play a Key Role in the Industrial Internet of Things
The emergence of Industrial Internet of Things (IIoT) technologies is leading to increased adoption of smart sensors, intelligence field devices, intelligence I/O modules, wireless technologies, cloud computing, and smart mobility. With the growth of the IIoT and smart plant technologies, there will be a larger role for IT service providers to play...
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30 Jan 2017  |  Global  |  Market Research
The Global Network Firewall Market
The Expanding Role of Firewall Sustains Market Growth
The network firewall is one of the original network security tools and remains one of the most important tools used by IT organizations of all sizes. The firewall has evolved rapidly in recent years in response to the emergence of sophisticated and always changing threats. Unified threat management (UTM) and next generation firewall (NGFW) are two ...
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19 Sep 2016  |  North America  |  Market Research
North American Contact Center Systems Market
On-premise Revenue Continues to Decline as Spend Shifts to Cloud Services
Product revenue decline was significant for inbound contact routing and IVR systems, and low to moderate for quality monitoring
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