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21 May 2019  |  North America  |  Market Outlook
Global UCC Industry Outlook, 2019
Rich Media Capabilities Shine in the Next-gen Workplace
The global UCC market continues to evolve at a rapid pace. Migration to cloud-based subscription services is accelerating as organizations gain confidence, existing CPE assets near end of life, and current cloud services deployments expand to more sites, users and applications. The gap between “as a service” offerings and other consumption model...
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29 Nov 2019  |  North America  |  Market Research
North American Hosted IP Telephony and UCaaS Market, Forecast to 2025
Innovative Technologies, Business Models and Partnerships Accelerate Customer Acquisition
The hosted IP telephony and UCaaS installed user base will expand at a compound annual growth rate (CAGR) of 18.2% during the years 2018-2025, as net new annual users increase from 5.10 million in 2018 to 8.74 million in 2025. Macro-economic factors or disruptive innovation could slow or accelerate market growth. Cloud will become the preferred te...
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20 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: Cloud Meetings and Team Collaboration Services Market, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan’s global team of analysts and consultants continuously research a wide range of industries across the globe. The primary and secondary analysis spans the entire value chain, identifying organizations that consistently develop new growth strategies based on a visionary understanding of the future and a proven ability to effectively ...
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22 Dec 2020  |  North America  |  Market Research
Growth Opportunities in the North American VoIP Access and SIP Trunking Services Market, Forecasts to 2026
Mature VoIP Services Take on a New Dynamic as Programmable Communications
The VoIP access and SIP trunking market remains on pace to become the default connection between on-premises customer platforms and the public switched telephone network (PSTN) and will feature prominently in the digital transformation efforts currently being undertaken by many forward-thinking businesses. This study focuses on next-generation voic...
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18 Jun 2021  |  Latin America  |  Frost Radar
Frost Radar™: Unified Communications-as-a-Service Market in Latin America and the Caribbean, 2021
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The COVID-19 pandemic disrupted the world in 2020 and affected the unified communications as a service (UCaaS) market and the overall collaboration landscape. While the tremendous economic downturn and the loss of millions of jobs (potential users) in Latin America and the Caribbean (CALA) had a negative impact on the markets, the demand for remote...
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18 Dec 2020  |  Latin America  |  Market Research
Growth Opportunities in the Global Cloud Meetings and Team Collaboration Services Market, Forecast to 2026
COVID-19 and New Remote-work Realities Have Set Record Levels of Demand for Cloud Meetings and Team Collaboration Services
In 2019 the global cloud meetings and team collaboration services market earned revenues of $5.53 Billion, which is a 38.1 percent growth when compared to 2018. The installed base of paid cloud meetings and team collaboration paid licenses grew by 57.3 percent in 2019 to 73.9 million. Growth in 2019 was mainly attributed to increasing user comfort ...
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20 Aug 2021  |  North America  |  Frost Radar
Frost Radar™: Communications Platforms as a Service Industry, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan defines Communications Platforms as a Service (CPaaS) as any cloud-based platform that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications. In nearly all cases, the embedded communications and collaboration services leveraged through a CPaaS are a fe...
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18 Jul 2019  |  North America  |  Frost Radar
Frost Radar in the North American Hosted IP Telephony and UCaaS Industry
A Measurement System to Spark Companies 2 Action (C2A) – Innovation that Fuels New Deal Flow and Growth Pipelines
The North American hosted Internet Protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is experiencing steady growth as the small-business customer segment gradually matures and penetration in the mid-market and enterprise segments accelerates. Evolving technologies and business models, along with increasing customer awar...
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12 Apr 2018  |  North America  |  Market Research
Cloud Communications Providers Boost Portfolios with Contact Center Solutions
An Overview of CCaaS Announcements Surrounding Enterprise Connect 2018
The powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue in ...
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02 Feb 2018  |  Global  |  Market Research
Growth Opportunities for Video Conferencing in Huddle Rooms, Global, Forecast to 2022
Looking Beyond the Hype
Huddle room collaboration is a hot topic these days. The hype surrounding this trend has produced many misconceptions, making it difficult to grasp what huddle room collaboration entails. As organizations design smarter meeting spaces to foster collaboration, it’s time to take a closer look at huddle rooms and the growth opportunities in this marke...
$3,000.00
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