Search results for: 'Channel Profitability Study'

Frost & Sullivan’s global team of analysts and consultants continuously research a wide range of industries across the globe. The primary and secondary analysis spans the entire value chain, identifying organizations that consistently develop new growth strategies based on a visionary understanding of the future and a proven ability to effectively ...

31 Aug 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) continues to be recognized as a distinct business function and takes center stage in many business strategies. Contact centers play an important role in helping companies acquire and retain customers. Contact centers can be perceived as the face of an organization: a hub of customer service and engagement, and the focal poi...

20 Oct 2020  |  South Asia, Middle East & North Africa  |  Market Research

Industry Challenges and Business Model Disruptions Due to COVID-19 in India, 2020

Adopting Technology, Shifting Sales Online, and Strengthening Brand Equity will Enable Companies to Survive in the Post-COVID-19 S

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Like other economies, India has been rendered vulnerable by the COVID-19 crisis. Wholesale and retail trade, transportation and storage, finance and insurance sectors, ICT services, and food and nutrition, have all been affected. However, it is not that everyone and everything is capsizing. Some sectors in India have made gains, and exciting opp...

In 2020, remote work and social distancing norms drove millions of businesses to cancel their brick-and-mortar events and shift to webinars and virtual events as an alternative to connect with distributed audiences. Driven by the long term, sustainable impact of distributed and hybrid work and adoption of digital channels, webinars and virtual even...

New and used vehicles can be purchased in a variety of ways in Europe, whether through franchised car dealerships, OEM online channels, or third-party online marketplaces. Automakers are exploring ways to reach out directly to customers to reduce retail operating costs while new car dealers want more effective ways to market and sell their inventor...

India’s telematics market is undergoing a transitional phase, with major growth opportunity awaiting telematics services providers (TSPs), original equipment manufacturer (OEMs), mobility start-ups, network providers, AIS-140 manufacturers, and other related stakeholders. To succeed in this market where fierce competition and aggressive pricing dom...

31 May 2018  |  South Asia, Middle East & North Africa  |  Market Research

India Class 1-3 Brake Friction Components Aftermarket, Forecast to 2024

The Aftermarket will be Driven Towards Consolidation, As Suppliers Aim to Garner Maximum Returns Through Economies of Scale

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This report covers Class 1-3 vehicles brake friction components aftermarket in terms of volume (in million units) and value ($ billion) across India. It discusses unit shipments, revenue, average price, distribution channel share, and market share. The base year for the analysis is 2017 and the forecast period is from 2018 to 2024. The Indian b...

Marine systems are ocean and subsea monitoring and exploration systems deployed for a wide range of underwater missions and applications. It is accomplished by acquiring data of certain oceanographic parameters, such as biotic and abiotic forms of substances (foreign substances) that exist in the ocean bed. This real time information is sent to the...

The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...