Search results for: 'plan base'

The purpose-built vehicle (PBV) market is a new business model in the automotive industry that involves original equipment manufacturers (OEMs) designing, manufacturing, and selling highly customized vehicles according to customers’ application needs. There are high demand and competition in the shared mobility market, ride-hailing services, and la...

Sustainability has become an important company mandate and competitive differentiator, driven by demand from customers, investors, and employees. Increasingly, contact center (CC) suppliers are publishing environmental, societal, and governance (ESG) reports detailing internal progress on the United Nations' Sustainability Design Goals (SDGs) and p...

30 Jun 2022  |  Global  |  Market Research

Global Airline and Tourism Growth Opportunities

Transformative Mega Trends and Industry Convergence through Airline Partnerships Drive Tourism Growth

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This Frost & Sullivan study investigates the relationship between popular tourist destinations and the airline agreements of their top carriers, identifying each destination’s primary source countries of international tourism. Europe topped the list of 10 destinations as the most popular tourist region in 2019, with 5 European countries having a fo...

A fundamental shift in consumer behavior has urged retail businesses to establish an omnichannel presence and rethink strategies. Growing inclination toward retail digitization and ultrafast order delivery drives the hyperlocal business model. About 68% of online shoppers prefer buying from platforms that offer fast shipping. In such a highly compe...

As the customer contact landscape continues to be disrupted, the CX team at Frost & Sullivan has seen three noteworthy topics come across our desks repeatedly over the course of 2018, each of which resulted in detailed white-papers. These are by no means the only technology-related topics of importance as far as the CX goes, but it’s noteworthy how...

The labor market is constantly evolving and introducing newer forms of employment, such as the retired workforce, platform workers, crowd workers, and temporary workers. Changing market dynamics have shifted companies’ focus from hiring and training to leveraging non-permanent talent as this model offers optimal flexibility and lower fixed costs. ...

Since the COVID-19 pandemic forced changes across the global business landscape, the labor market has transformed drastically and will evolve even more, driven by technological innovation and the risk of recession. These swift changes have boosted demand for gig workers. Frost & Sullivan expects the gig economy to become a workforce mainstay. Th...

This in-depth study of 1,934 IT decision makers was designed to measure the current use and future decision making behavior toward information technology (IT) around the globe and across verticals. More than half of the respondents were C-Level executives. IT solutions covered include Enterprise Mobility Management, eCommerce/mCommerce, Unified Com...

The acute impact of climate change due to growing GHG emissions highlights the need for the technologies that can reduce said emissions while preparing the world s population for a scenario in which international targets are not achieved. While mitigation technologies seek to reduce or offset GHG emissions, adaptation technologies prepare communiti...