Search results for: 'distributed dial of service data'
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09 Dec 2021  |  Global  |  Customer Research
Digital Trends in the BFSI Industry Amidst COVID-19 and Beyond
Banking, Financial Services, and Insurance Customer Perspectives
The COVID-19 pandemic accelerated the move to digital channels, the cloud, and self-service customer care so financial companies could take advantage of new technologies to keep businesses running sans a staff yet maintain a satisfactory level of customer experience (CX). BFSI companies are focusing on improving digital experiences such as digital ...
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04 Sep 2014  |  Global  |  Market Research
Global Wireless Protocol Analyzers, Load Stress Generators and Functional Test and Network Monitoring Systems Market
Big Data, Virtualization, and NFV are Key Factors Sustaining Market Growth
This study discusses recent market and technological trends, with the significant proliferation of smart devices, as well as technological trends such as the Internet of Things. There has been an exponential rise in digital data, catching most end users off guard. Moreover, the significant degree of virtualization, software defined networks (SDN), ...
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09 Oct 2009  |  Asia Pacific  |  Market Research
Software as a Service (SaaS) Market in South Asia and the Middle East
In this research service, Frost & Sullivan has evaluated the current state of Software as a Service market and factors that will drive and restrain its growth in the future. Apart from market drivers and restraints, the study also includes market size, revenue forecasts, key trends across various verticals and horizontals in the SaaS arena. This re...
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08 Oct 2019  |  North America  |  Market Research
Analysis of Embedded Telematics in the Automotive Industry, Forecast to 2025
Next-generation Vehicles With Long Term Evolution (LTE) Connectivity to Give Rise to Broader Service Structures Such as Over-the-air (OTA) Updates and Predictive Diagnostics
This study analyses the strategies, competitive landscape, business models, and future focus areas of original equipment manufacturers (OEMs), telematics service providers, and technology companies in the global automotive embedded telematics services market. This study aims to analyse the telematics services market with a focus on market trends; t...
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11 Jun 2021  |  Asia Pacific  |  Market Research
Southeast Asian Integrated Facilities Management Growth Opportunities
Acknowledgment of Transformative Trends, Particularly Those Pertaining to Technology Adoption, will be Key to Service Providers’ Advancement in the Region
The Southeast Asian (SEA) integrated facilities management (IFM) market is in the development stage of the growth life cycle, primarily supported by narrowing expectation gaps between IFM providers and end users, greater demand for energy efficiency, and regulatory support. Growth is also driven by the emergence of service providers that offer spec...
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15 Nov 2016  |  North America  |  Market Research
Healthcare 2020—Business Model Transformation Guidebook
Exploring New Models for Monetizing Services and Solutions
Healthcare as an industry is entering a phase of rapid transformation. Digitization of products, services, and commerce models are democratizing current healthcare systems and unlocking new values by displacing high-cost gatekeepers and previously inaccessible segments. Around 80% of the business models in 2025 will be driven by platform-based heal...
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22 Sep 2017  |  South Asia, Middle East & North Africa  |  Market Research
Consumer Electronics and Appliances Market—Assessment of Service Skillset and Workforce Demand, 2017
Industry expected to witness 2X times global growth by 2021 driving need for development and skilling of requisite manpower
With the growing market for electronics and increasing complexities of the appliances it is necessary to build the skilled workforce. Majority of the servicing of consumer appliances is done mostly by the unorganized segment creating the need to move them to organized arena. Manpower deficit, outdated curriculum coupled with high attrition and lack...
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28 Dec 2016  |  Europe  |  Market Research
Strategic Analysis of the European OES Channel
Advancements In In-vehicle Aftersales and Adoption of eCommerce by OEMs will Drive European OES Channel Revenue to €50.73 Billion by 2022
The aim of the study is to research, analyse, and forecast the size of and the trends in the European automotive OES channel from 2015 to 2022. As older cars migrate to the independent aftermarket due to an ageing vehicle parc in Europe, OEMs have to strategise their aftersales programmes to maintain their market share (estimated at 38.0% in 2015)....
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07 May 2012  |  North America  |  Market Research
Analysis of the Latin American Contact Center Outsourcing Services Market
How the region has weathered the global economic storm
This study examines the trends in the contact center outsourcing services markets in Latin American and forecasts the market demand. It provides an extensive coverage of the services delivered for the overall Latin American market and for the services provided to offshore markets. Data is examined for outsourcing offshore services alone, thereby ex...
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07 Mar 2023  |  North America  |  Tracker
Global Customer Experience (CX) Outsourcing Growth Opportunities
Future Growth Potential is Driven by the Advancement of Digital CX
Brands use outsourcing as a competitive strategy to unlock a range of benefits, including cost savings, best-in-class technology, and business flexibility. Outsourcing also helps them access skilled talent and different locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business chal...
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