Search results for: 'operations maintenance services'

Migrating applications and data from the premises to the cloud is much harder than it seems. Three-quarters of businesses surveyed by Frost & Sullivan say migration represents a top hindrance to cloud implementation. The challenges are both technical and non-technical, and include the physical challenge of moving vast amounts of data to the cloud, ...

13 Jul 2015  |  North America  |  Market Research

Analysis of the North American Hosted IP Telephony and UCC Services Market

The Perfect Storm for Cloud Unified Communications & Collaboration

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The North American hosted IP telephony and UCC services market is undergoing major changes as it moves from early-adopter to mass-adoption stage. Increasing customer awareness of cloud communications is driving adoption, yet is also leading to greater scrutiny of service quality and reliability. Heightened customer requirements along with the proli...

The European facility management (FM) market is worth almost a quarter of a trillion dollars today. Although overall market growth is fairly flat, it will provide exciting opportunities in specific geographies, segments, and delivery models in the period to 2025. In spite of the significant revenue opportunity for outsourced FM, services are comm...

Autonomous shared mobility technology, after years of development and testing in the real world, is on the verge of reaching commercial viability on a large scale. In 2021, the global market opportunity from autonomous mobility was approximately $27 million. This is expected to reach $92 billion in 2035, accounting for the market changes brought on...

Artificial Intelligence (AI) applications have captured the attention of enterprise and consumer segments. AI technology implementation has increased, and it is being adopted across industries and business functions worldwide driving operational efficiencies and creating strategic differentiation. In addition, with the recent disruption in the gene...

15 Mar 2021  |  Global  |  Market Research

Electricity Market Modernization and Cost Reductions Powering the Global Grid Battery Energy Storage Market

Competitive Strategies from Optimization Services, Flexible System Designs, and Co-located Storage Capturing Growth Opportunities

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Power utilities, system operators, and authorities worldwide increasingly regard grid battery energy storage as a core component of energy expansion plans. Key factors driving this consideration are increasing price competitiveness owing to declining technology costs, including for batteries and balance of plant, and the continual expansion of inte...

09 Feb 2021  |  Latin America  |  Frost Radar

Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020

A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) is becoming the primary factor impacting customer loyalty and the key differentiator deciding a business’ fate. Demand for outsourced CX services is growing steadily in today’s consumer-centric marketplace as customers demand more personalized, relevant, proactive, and engaging experiences. A superior end-to-end CX journey ...

Europe is a mature market for software and services in the field of analytical instruments. While this market is dominated by a handful of players, there is still a lot of potential for growth. This research service aims to capture the current picture of the European analytical software and services market, updating key facts and trends from earlie...

15 Nov 2016  |  North America  |  Market Research

Healthcare 2020—Business Model Transformation Guidebook

Exploring New Models for Monetizing Services and Solutions

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Healthcare as an industry is entering a phase of rapid transformation. Digitization of products, services, and commerce models are democratizing current healthcare systems and unlocking new values by displacing high-cost gatekeepers and previously inaccessible segments. Around 80% of the business models in 2025 will be driven by platform-based heal...