Search results for: 'Computer AssisRCMted Coding Market'

14 Mar 2017  |  Asia Pacific  |  Megatrends

Future of ASEAN, Forecast to 2025

Potential Contribution of the Integration of 10 SEA Nations to Regional Growth and New Opportunities across Sectors

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ASEAN’s GDP is forecast to increase from $2.4 Trillion in 2015 to $5.2 Trillion in 2025, largely due to the ongoing implementation of the AEC. This study examines the potential contributions of this integration to regional growth by analysing the impact of various Mega Trends and expanding on the predictions for each sector. It also analyses the ne...

The packaging industry plays a major role in the pharmaceutical market. It not only provides containment and drug safety, but also ensures identity, convenience of handling, and delivery. It needs to balance complex considerations. Pharmaceutical packaging firms are some of the industry’s most innovative companies, as has been evident in the last 1...

06 Nov 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Cloud Contact Center Services, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Australia has one of the most mature cloud contact center markets in Asia-Pacific with high awareness levels and increased deployments. While the use of legacy on-premises contact center systems is prominent, a growing number of organizations are seeking to shift to the cloud to cope with the new market requirements. Cloud contact centers enable or...

This study maps the customer behaviour and expectations from CRM solution implemented in Malaysian enterprises. Further the study also assesses the most suitable vendor fulfilling customer criteria and challenges, alongwith a top of the mind vendor analysis in Malaysia CRM market.

The COVID-19 pandemic changed market trends, with digital and self-service now the norms. Meanwhile, companies are still implementing plans decided before the pandemic. Many of these plans include new retail store openings and using new marketing technology for retail stores to improve sales, customer experience, and operational efficiency. Suppose...

This study maps the customer behaviour and expectations of enterprises which have deployed and are using OCRM solutions in ANZ. The analysis highlights the key business challenges driving adoption of OCRM solution, vendor evaluation criteria and purchase decision making process, apart from identifying the most suitable vendor in the ANZ OCRM market...

More than 6,000 molecules are currently in clinical development across the pharmaceutical research and development (R&D) landscape, with more than 11,000 in the preclinical phase. The industry is witnessing the growth of small- to mid-segment pharma/biotech players making significant contributions to drug discovery and development pipelines. Across...

Climate change remains a top concern for governments and industries around the world. Increasing levels of carbon emissions have created an urgent need for control measures including vehicle electrification. Two-wheelers are a commonly used mode of transport in Asia considering their maneuverability through traffic and cost efficiency in terms ...

Artificial intelligence (AI) and machine learning (ML) have been adopted widely across industries over the years due to the multifaceted benefits that the technologies bring about. AI and ML have been also increasingly adopted across industries, from such as healthcare, education, information and communication technologies (ICT), logistics, marit...