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16 Sep 2021  |  Global  |  Market Research
Customer Perspectives on Contact Center Trends Amidst the COVID-19 Pandemic
Acceleration in Cloud and Self-Service Solutions Pave the Way to Delivering Excellent CX
Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...
$4,950.00
Special Price $3,712.50 save 25 %
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05 Oct 2021  |  North America  |  Customer Research
Global Customer Perspectives on Contact Center Trends by Country
Impact of COVID-19 on Top Contact Center Markets
Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...
$4,950.00
Special Price $3,712.50 save 25 %
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21 Oct 2020  |  Global  |  Market Research
COVID-19 Impact Assessment, Recovery Road, and Growth Opportunities for the Global Two-wheeler Industry, 2019–2025
Transformational growth of 2W sales will ensure an aggressive rebound at 17.5%, by 2021
COVID-19 has brought the two-wheeler industry to a screeching halt. Governments across the world were forced to institute lockdowns on commercial and personal life for nearly two months. The automotive industry took the biggest hit as the global supply chain had to come to a halt. With customers not purchasing new vehicles, the two-wheeler (2W) ind...
$4,950.00
Special Price $3,712.50 save 25 %
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19 Feb 2026  |  Global  |  Market Research
Additives for Coating, Adhesive, and Sealant (CAS) Market, Global, 2025–2032
The CAS Additives Market is Driving Transformational Growth Due to Sustainability, Performance, and New Product Development
This study assesses the global coating, adhesive, and sealant (CAS) additives market, analyzing volume shipments and revenue generated from additives used in these formulations from 2022 to 2032.Additive demand is primarily driven by growth in coatings, adhesives, and sealants across diverse substrates. While formulators seek superior functional pe...
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21 Nov 2025  |  Global  |  Frost Radar
Frost Radar™: Workforce Engagement Management, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WEM as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact ...
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14 Jul 2008  |  Global  |  Market Research
World Vulnerability Assessment Products Markets
Vulnerability Assessment Products (VA products) identify the devices that exist on an enterprises network, and then cross-reference those devices with the networks configurations, patch levels, operating systems, and applications in order to isolate vulnerabilities that could be exploited by hackers. Finally, the scope of this research excludes ...
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20 Mar 2020  |  North America  |  Frost Radar
Frost Radar in the North American Contact Center Workforce Optimization Market
A Measurement System to Spark Companies 2 Action (C2A)--Innovation that Fuels New Deal Flow and Growth Pipelines
Workforce optimization (WFO) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WFO as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact center r...
$4,950.00
Special Price $3,712.50 save 25 %
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09 Jun 2020  |  Global  |  Market Research
Analysis of the Global Oral Solid Dosage Excipients Market, Forecast to 2025
Flexible Oral Solid Dosage Forms Along with Patient-compliant Formulations will Drive Market Growth
Excipients have been a part of the pharmaceutical industry and their demand is expected to increase during the forecast period. This is owing to their ability to perform various functions such as improving the stability of the active pharmaceutical ingredient (API), modifying drug release, and masking taste. Expanding patient base coupled with the ...
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08 Jul 2020  |  Global  |  Market Research
Growth Opportunities in Test and Measurement in the IOT Market, Forecast to 2025
The proliferation of M2M devices has been dampened due to the COVID-19 pandemic; while connected home will continue to remain a prominent area, connected health will have a higher degree of growth.
Machine-to-machine (M2M) devices and connections will experience significant growth during the forecast period. Key areas of application include connected homes, work, cities, cars, and health, with the connected homes segment securing a significant share in the market. The COVID-19 pandemic outbreak, which started in December 2019, took the world ...
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10 Jan 2020  |  Asia Pacific  |  Market Research
Growth Insights on China’s Pharmaceutical Industry, Forecast to 2025
Expedited Regulatory Reviews, Accompanied by Surging Novel Drug Pipelines and a Realigned Distribution System will Propel the Chinese Pharma Industry
With over-4000 pharmaceutical players, China is the second largest pharmaceutical industry globally. Although highly fragmented, global pharma and biopharmaceutical players such as Novartis, Novo Nordisk, and AstraZeneca, have a significant hold capturing at least 8-10Percentage of the market. The market being highly dependent on its distributor ne...
$10,000.00
Special Price $7,500.00 save 25 %