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21 Sep 2022  |  Europe  |  Frost Radar

Frost Radar™: European UCaaS Market 2022

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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Digital technologies and cloud communications and collaboration services, in particular, have provided solutions to European businesses and public sector organizations looking to bridge physical distances across employees, customers, suppliers, and partners. Flexible consumption models, mobile-ready solutions, and collaboration-rich user experience...

Frost & Sullivan defines a cloud contact center as a network-based service (accessed through the internet) where either a vendor or a service provider hosts the platform and provides its functionalities, applications, and features as a service to end users. The customer pays a use-based fee for the service to the vendor or service provider (includi...

This Frost Radar reveals the positioning of key companies in the Latin American cloud contact center as a service (CCaaS) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or oth...

The remote working trend has expanded the network perimeter and the attack surface of many organizations. Coupled with the rising number of cyberattacks across the Asia-Pacific region, the expanded network perimeter has presented growth potential for the network security market, as organizations increasingly look for integrated network security sol...

This study analyzes market size by segment, business model and vertical market splits. The total contact center market is segmented into four segments: captive contact center, in-house contact center, outsourced offshore contact center and outsourced domestic contact center. The total number of contact centers, number of seats and number of agents ...

Autonomous driving technology is still a new concept for countries that belong to the Association of Southeast Asian Nations (ASEAN). However, the potential benefits of this technology are expected to significantly impact freight transport. With government support, autonomous driving is likely to be the catalyst of improvements in the trucking sect...

During the last decade, APAC has been the most dynamic region with regard to air traffic. As a result, the region has witnessed the highest aircraft demand globally and a strong development of new infrastructure to cope with increasing traffic. The countries in this region realise that investment in this industrial sector is profitable. Thus, they ...

This research service identifies the major industry challenges, drivers, restraints and regional, end-user and distribution channel trends in the European decorative paints and coatings market. It covers two different chemistries such as alkyds and acrylics and provides revenue forecasts at the market level, and per cent revenue and unit shipment f...

The scope of this research study revolves around the global standards for healthcare and medical device interoperability and connectivity. It aims to analyze the impact of standards on sharing of patient information between healthcare IT solutions and medical devices in today’s healthcare system that is increasingly getting connected and digitized....