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Frost & Sullivan's 2026 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations' priorities: - Current use of communications platform as a service (CPaaS) and open communications application programming interfaces (APIs), and adoption plans through 2029 - The use cases and expected outcomes that dr...

The global care assistance and automation robots market is expected to achieve rapid adoption with a CAGR of 36% through 2021. As doctors and care providers pay more attention to patients, leaving daily tasks for the efficient handling of robotic systems, patients will receive improved quality of care and reduced hospital readmission, the prime rea...

Analytics have been around for a long time in different forms. Starting with manual data collection, it has progressed to reporting systems and then to statistical-based modelling systems. The progressive improvement in computer prowess simultaneously backed by electronic advancement in sensor technology has led to an era of convergence. This has c...

Systems integration (SI) makes up a significant portion of IT budgets in South Africa, as enterprises seek to accelerate their digital transformation. In the absence of an established leading technology platform across all operations, enterprises have mostly opted for best-of-breed systems. As a result, systems integration (SI) spend is being drive...

28 Apr 2017  |  Asia Pacific  |  Market Research

End-user and Decision-maker Survey of Southeast Asian PACS Market, Forecast to 2021

Revenue Opportunities Continue to Exist Even as Market Advances toward Vendor-neutral Solutions

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The research service provides an in-depth analysis of the Picture Archiving and Communication System (PACS) market across six Southeast Asian countries with a focus on end-user and radiology decision-maker needs, challenges, and vendor preferences. The study provides opportunity analysis, vendor landscape, and evolving technology and business model...

31 Aug 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) continues to be recognized as a distinct business function and takes center stage in many business strategies. Contact centers play an important role in helping companies acquire and retain customers. Contact centers can be perceived as the face of an organization: a hub of customer service and engagement, and the focal poi...

08 Sep 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Asia-Pacific Facilities Management Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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In light of the COVID-19 pandemic, the built environment has reached a point inflection concerning health and safety improvements. Building occupants are increasingly cautious about their physical surroundings, including population density, air quality, and cleanliness. Facility management (FM) companies in Asia-Pacific (APAC) that provide tradi...

03 Mar 2021  |  Global  |  Market Research

Low-Latency Video Delivery Needs and Growth Opportunities

Survey Respondents Consider Cost and Scaling Networks to be the Biggest Implementation Challenges

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Since 2019, low and ultra-low latency video delivery for live streaming has been a hot topic among vendors in the content delivery network (CDN) market. Frost & Sullivan has seen a disconnect between what CDNs are selling and what customers want to deploy, which is the point of this survey sent via email to industry professionals across the media, ...

30 Apr 2021  |  Global  |  Megatrends

Transformative Mega Trends Shaping Post-COVID Consumer Behavior

New Customer Experiences Driven by Digitalization and Personalization Create Growth Opportunities

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COVID-19 has impacted the way we work, make purchases, and spend our free time. Some consumption patterns and behaviors will have a lasting impact on economies around the world. Frost & Sullivan has mapped 5 critical areas of influences that will shape consumer behavior. • Home: The pandemic has compelled consumers to interact with technology, ...