Search results for: 'system self'
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29 Jun 2022  |  North America  |  Customer Research
Digital CX Investments Driven by the Quadruple Aim in Healthcare, Global, 2022
Employee Experience (EX) Becomes a Top Business Priority
The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...
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16 Oct 2026  |  Global  |  Technology Research
Innovations and Growth Opportunities in Precision Therapeutics, AI-Enabled Discovery and Bioengineering, Regenerative Medicine, and Next-Generation Vaccine Platforms
Life Science, Health & Wellness Technology Opportunity Engine
This edition of the Life Science, Health & Wellness Technology Opportunity Engine (TOE) provides a comprehensive overview of breakthrough innovations transforming precision therapeutics, regenerative medicine, AI-enabled discovery, laboratory automation, targeted delivery, vaccines, and biomanufacturing across oncology, chronic disease, neurologica...
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05 Oct 2021  |  North America  |  Customer Research
Global Customer Perspectives on Contact Center Trends by Country
Impact of COVID-19 on Top Contact Center Markets
Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...
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28 Jun 2019  |  Global  |  Technology Research
Convergence of AI and AR: Transforming the Future of Business Applications
An overview on how AI+AR is Impacting Customer Experience and the Way Businesses Work
The convergence of artificial intelligence and augmented reality is transforming business applications and is likely to have a profound impact on customer experience and the way businesses work. Computer vision, an artificial intelligence technology, allows computers to understand the objects seen through cameras, which are identified and labeled u...
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01 Dec 2022  |  North America  |  Market Research
Top Takeaways from the 18th Annual Customer Contact West—A Frost & Sullivan Executive Mindxchange
Employee Engagement Rises to the Top of Business Objectives
This paper will provide the top takeaways from the insightful the 18h Annual Customer Contact West: A Frost & Sullivan Executive MindXchange and showcase some real-life examples of companies that successfully managed the challenges that COVID-19 brought forth and their plans to manage through the economic downturn companies are dealing with today. ...
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21 Sep 2017  |  South Asia, Middle East & North Africa  |  Market Research
Global Oil Markets Outlook, 2017
Gasoline demand is likely to be driven by emerging markets while developed economies move toward fuel efficient / electric vehicles
With the current drop in crude oil prices, major suppliers of crude oil are looking to diversify their oil and gas portfolios to include refinery products and petrochemicals. Some older refineries in Europe have also temporarily become profitable to operate. Further, the success of Shale Gas and Oil has created self-sufficiency in the US and is p...
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08 Mar 2016  |  Asia Pacific  |  Market Research
Strategic Portfolio Analysis of SAIC Group
Chinese State-owned Automotive Manufacturer Focuses on Innovative Automotive Energy Systems Business, Targets Unit Sales of 200,000 New Energy Vehicles Globally by 2020
This research service is a strategic corporate profile on SAIC, China, one of the largest Chinese state-owned automotive manufacturers. This study examines in detail the strategies adopted by SAIC to overcome competition and emerge as one of the key automotive manufacturers in China. The study includes an executive summary, research scope, objectiv...
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11 Nov 2021  |  Global  |  Market Research
Reimagine Customer Experience in Manufacturing
How to Power End-to-End Personalized Engagements
Investments in CX are Accelerating to Tackle COVID-19 Challenges in the Manufacturing Industry Businesses are often unable to keep up with the expectations of today’s sophisticated customers. Competition is a click away in this digital world, and social media can make or break a business. To compete in this environment, both B2C and B2B organizatio...
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31 Jan 2017  |  Europe  |  Market Research
Western European Firefighter Personal Protective Equipment (PPE) Market, Forecast to 2021
Maintenance Services are Gaining Ground in a Mature and Fragmented Market
This study focuses on the major trends, growth opportunities, drivers, and restraints of the Western European firefighter Personal Protective Equipment (PPE) market. The study analyzes the changing firefighter PPE landscape as end users look for ergonomic, light weight, carcinogen-protective equipment. The following segments are covered: fire helme...
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30 Mar 2020  |  Global  |  Technology Research
What's next in Nanocoatings? R&D analysis
Materials and Process Developments Transforming the Nanocoatings Technology Development and Adoption
Nanomaterials play a very important role in the development of coatings. The introduction of innovative nanomaterials, such as graphene, carbon nanotubes, and cellulose nanofibers, in the coating industry has increased the demand for nanocoatings over the past few years. Nanocoatings as compared to conventional coatings offer better processing, fun...
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