Search results for: 'Decision-makers’ Insights and Strategic Priorities'

As artificial intelligence (AI) moves from experimentation to enterprise deployment, growth is no longer limited by access to models. It is increasingly shaped by how well organizations can scale, govern, and monetize AI in real operating environments. The AI technologies and platforms market is entering a phase where economics, trust, regulation, ...

28 Aug 2025  |  Global  |  Customer Research

Voice of Customer: SD-WAN and SASE, Global, 2025

IT Decision-Makers’ Insights and Preferences

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This global survey, conducted annually by Frost & Sullivan’s ICT practice, captures customer insights and preferences regarding network technologies and related services. The 2025 edition spans 19 countries across North America, Latin America, Europe, and Asia, with 16% of respondents from the United States. To ensure data relevance, participants c...

This Frost Radar™ benchmarks the growth and innovation activity of clinical decision support system (CDSS) vendors in their effort to provide end users with evidence to take the next best action. The CDSS role is evolving from just being the source of clinical knowledge at the point of care or facilitating clinical decision-making and workflow. New...

This strategic analysis offers an overview of BYD, primarily focusing on China Mainland and the countries to which it exports. BYD was a battery company before it joined the automotive manufacturing industry. With its rich background in batteries, it is the first EV OEM with a vertically integrated value chain and leader in the global EV market. ...

Frost & Sullivan conducts an annual survey of IT and business decision-makers regarding their views of different technologies, such as the internet of things, artificial intelligence, and the cloud. Frost & Sullivan’s 2022 IT Decision Makers Survey included a new section to understand the perception and use of immersive technologies and the metaver...

Frost & Sullivan conducts an annual survey of IT and business decision-makers regarding their views of different technologies, such as immersive services, the metaverse, the Internet of Things, artificial intelligence, and the cloud. This report leverages the information collected on Frost & Sullivan s 2023 IT Decision Makers Survey to analyze t...

Frost & Sullivan conducts an annual survey of IT and business decision-makers regarding their views of technologies, such as immersive services, the metaverse, the internet of things, artificial intelligence, and the cloud. This report leverages the information collected in Frost & Sullivan’s 2024 IT Decision-Makers Survey to analyze the percepti...

One of the most powerful applications of AI technology in CX today is AI-powered analytics. The introduction of AI analytics can supercharge contact center business intelligence, transforming it from a tool that tells a story of the past to an instrument that informs the future. AI analytics enable a range of new capabilities, including:Automated i...

Frost & Sullivan conducts an annual survey of IT and business decision-makers regarding their views of technologies including immersive services, the metaverse, the internet of things, artificial intelligence, and the cloud. This report leverages information collected in the 2025 IT survey to analyze perceptions and use of immersive technologies an...