Search results for: 'Optimization for power grid'

Agent Performance Optimization (APO) is a set of contact center applications that seek to increase agent effectiveness, reduce workforce costs and improve service levels. This research service looks at market trends, drivers, and restraints for the North American agent performance optimization (APO) market, with particular emphasis on quality monit...

This research service looks at market trends, drivers, and restraints for the North American agent performance optimization (APO) market, with particular emphasis on Quality Monitoring and Workforce Management applications. It also provides market size, market share, forecasts and breakdown by size of contact center and vertical market. Vendor solu...

This research service looks at market trends, drivers, and restraints for the North American agent performance optimization (APO) market, with particular emphasis on quality monitoring, workforce management, and performance analytics applications. It also provides market size, market share, forecasts and breakdown by size of contact center and vert...

This market insight discusses current and future trends, 2009 outlook, and buyer behavior in the contact center market. The research findings are based on a comprehensive end-user survey conducted by Frost & Sullivan. We targeted 332 Contact Center decisions makers, based primarily in North America; specifically, those who manage, support or influe...

21 Nov 2016  |  North America  |  Market Research

Strategic Analysis of the Global 48v Power-net Market

At an Estimated Spending of €60 to €80 per Gram per KM of CO2 Reduction, 48v offers the Best Possible Means for Adhering to 2020 and 2025 Norms

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OEMs are looking for various means to reduce the CO2 emissions required for 2020 and 2025. The 12v power-net can no longer sustain the electrical load that present day top-end vehicles use. Any new addition to the electrical load will require an increase of the power-net capacity. Therefore, OEMs are considering migrating to a 48v power-net, thereb...

Digitalization is the key enabler of decentralization and decarbonization, the other two Ds shaping the energy industry transformation. Cloud computing, Big Data, analytics, and the Internet of Things (IoT) are among technologies that enable the digital transformation of electric utilities and facilitate new ways of electricity production, storage,...

This insight discusses the benefits of FEO services, how it can help in solving some of the Website efficiency challenges and the restraints in adoption. It also highlights who offer FEO services and how it is a logical value-addition to CDNs today.

Workforce optimization (WFO) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WFO as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact center r...

Gas generators will continue to play an important role in the energy mix, despite the rise of renewable energy based power generation. The fastest growth is expected in Asia-Pacific (APAC) as nations there are expected to diversify their power mix—away from coal an1d towards a more carbon-free form of power. The focus of this research service is to...