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16 Dec 2020  |  Asia Pacific  |  Market Research
Demand for Omnichannel Customer Contact Powers Malaysia’s Customer Experience Outsourcing Services Market, 2020–2026
Availiablity of a Multilingual Workforce to Attract Offshore Growth Opportunities in Customer Engagement
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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14 Aug 2020  |  Asia Pacific  |  Market Research
Asia-Pacific Network Security Market Q1 2020 Tracker
The Demand for Secure Remote Access Solution will Increase as Secure-access Capabilities are Strengthened to Enable Remote Working
The APAC network security market saw a decline of 7.2% in Q1 2020 due to the COVID-19 crisis. China was the first country to be hit by the current pandemic, and the country implemented lockdown measures in several main cities in Q1 2020. Hence, the market suffered a strong decline of 27.9% in the first quarter. Overall, only the SSL VPN segment exp...
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30 Nov 2020  |  Asia Pacific  |  Market Research
Remote Work Requirements Push the Growth Trajectory for Enterprise Videoconferencing Endpoints and Infrastructure in APAC, 2019–2026
Videoconferencing Solutions that Enhance End-user Experience will Help Vendors Rise Above the Competitive Intensity of this Mature Market
This research study analyzes the current and future trends of the Asia-Pacific enterprise videoconferencing endpoints and infrastructure market, service providers' performance, and market share. Despite difficult economic conditions, growing enterprise requirements create opportunities in the Asia-Pacific. The forecast period for this research serv...
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17 Oct 2013  |  Asia Pacific  |  Market Research
Asia-Pacific Diesel Generator Sets Markets
Back-up and Prime Power Requirements Keep the Market Buoyant
This research service covers the current state and future potential of the diesel generator sets Markets in the Asia-Pacific region. The study covers Southeast Asia, and Australia and New Zealand regions. It provides an in-depth analysis of the drivers, restraints and their impacts in the forecast period. The end-user type covered in this study inc...
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17 Feb 2021  |  Asia Pacific  |  Market Research
Enhanced Omnichannel Functionality and Digital Transformation Drive Asia-Pacific Hosted/Cloud Contact Center Market, Forecast to 2026
COVID-19 Pandemic Accelerates the Demand for Cloud Applications; Scalability and Remote Working Capabilities to Drive Future Investments
This study examines the hosted/cloud contact center solutions market in the Asia-Pacific region. The hosted/cloud contact center market is comprised of full-suite hosted Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Chat, Outbound, and Agent Performance Optimization (APO) applications. The study analyzes the total market size...
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27 Jun 2018  |  Asia Pacific  |  Market Research
Southeast Asian Decorative Coating Market, Forecast to 2022
Market for Decorative Coating is Poised for Growth on the Back of Growing Residential and Commercial Building and Infrastructure
The decorative coatings industry is sensitive to Gross Domestic Product (GDP) growth and tends to grow at 1.5 to 2 times that of Southeast Asia’s GDP. The decorative coating market in Southeast Asia is expected to fare well due to the impressive growth in the construction industry, a result of the development of residential and commercial buildings...
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21 Nov 2019  |  Asia Pacific  |  Market Research
Australia and New Zealand (ANZ) Mining Industry Personal Protective Equipment (PPE) Market, Forecast to 2023
High Degree of Work Safety Awareness Coupled with a Developed Regulatory Framework is Expected to Support the Revenue Growth of the PPE Market
This research service covers the personal protective equipment (PPE) used in the Australia and New Zealand (ANZ) mining industry. Coal and mineral mining operations have been included. Mining for oil and gas has been excluded from the scope of the research. The PPE market is covered in a total of 7 product segments—above-the-neck protection, respi...
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05 Nov 2020  |  Asia Pacific  |  Megatrends
Transformative Mega Trends Reshaping the Indian ICT Landscape
Helping Businesses Build Their Long-term Technology Strategy
At present, technology has become a lifeline of almost all individuals and businesses, and organizations, irrespective of their size and shape, are actively embracing different technologies to improve their operational efficiency. Businesses in the present age are seeking advanced forms of technology-backed solutions and tools that help their workf...
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15 Dec 2021  |  Asia Pacific  |  Frost Radar
Frost Radar™: Asia-Pacific Business Process Management Services, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Business process management (BPM), or business process outsourcing (BPO), services involve an external or third-party provider handling the execution and management of one or more business operations or functions for an organization. Traditionally, BPM services were limited to outsourcing labor-intensive back-office and support services functions. ...
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06 Nov 2020  |  Asia Pacific  |  Frost Radar
Frost Radar™: Australia Cloud Contact Center Services, 2020
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Australia has one of the most mature cloud contact center markets in Asia-Pacific with high awareness levels and increased deployments. While the use of legacy on-premises contact center systems is prominent, a growing number of organizations are seeking to shift to the cloud to cope with the new market requirements. Cloud contact centers enable or...
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Special Price $3,712.50 save 25 %