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06 Sep 2022  |  Global  |  Customer Research
Customer Experience at the Core of Digital Transformation in Banking, Financial Services, and Insurance, 2022
An Industry Survey Indicates that Security and Privacy Remain High Priorities
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Banking, financial services, and insurance (BFSI) organizations made major changes to their processes and technology to address the in...
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03 Jul 2025  |  South Asia, Middle East & North Africa  |  Market Research
Electric Vehicle Market, India, 2024–2031
Manufacturing Localization, Innovation, and Economies of Scale will Drive Transformational Growth in the Next 2-5 Years
The adoption of electric four-wheelers in India is growing gradually, making it a major market for global companies. The growth of the electric vehicle (EV) market in the country is predominantly driven by government initiatives and incentives, mainly focusing on manufacturing localization, supply chain security, and export competitiveness, as well...
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24 Nov 2021  |  Global  |  Technology Research
Future of GCCs in India: Transforming into R&D Powerhouses
Transformative Mega Trends fueling the growth of GCCs in India
A number of software companies established their fulfillment centers in India in the early 2000s in search of low-cost, high-productivity hubs. The early success of jobs outsourced to India and a rapidly evolving education infrastructure led to further investments in Indian global capability centers (GCCs). As companies ramped up their investments ...
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11 Jul 2017  |  North America  |  Market Research
Banking-as-a-Service to Bring Agility and Flexibility to Financial Services, Forecast to 2023
Open Banking Becomes a Key Influencer of Customer Satisfaction and Retention
Financial services industry has been remarkably disrupted by innovative technologies and new business models to-date. Customers are demanding more customer centric, digital solutions from banks as they are becoming more digitally aware of solutions that are being offered by companies outside financial services. The pace of innovation is rapid in fi...
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28 Sep 2026  |  South Asia, Middle East & North Africa  |  Market Research
Aerospace Engineering Services, India, 2025–2030
Digital Engineering and India’s Aerospace Localization Efforts Drive Transformational Growth
India's aerospace engineering services market is evolving from cost-led engineering delivery to higher-value, strategic aerospace engineering participation. The market comprises outsourced engineering services delivered from India by third-party engineering and digital service providers that support commercial aviation, defense aviation, space, and...
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21 Sep 2016  |  North America  |  Customer Research
Navigating an Era of Digital Transformation in Finance, Insurance and Banking
A Customer Perspective
The state of the finance industry is always changing as the economy becomes increasingly global. Digital transformation is inevitable in this industry, creating opportunities for IT companies over the next few years. This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful inform...
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21 Nov 2025  |  South Asia, Middle East & North Africa  |  Market Research
Strategic Analysis of Consumer Perception Toward Electric Two-Wheeler Ownership in India, 2024–2030
Consumer Insights and Dealership Perceptions Driving Transformational Growth in the Adoption of E2Ws in India
Consumer perceptions and dealership experiences influence the shift in sustainable mobility in electric two-wheelers and their adoption in India. This study examines the survey in seven states: Gujarat, Maharashtra, Punjab, Rajasthan, Delhi, Chhattisgarh, and Madhya Pradesh.This survey covered 232 respondents from four target groups: 105 current ow...
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26 Aug 2024  |  South Asia, Middle East & North Africa  |  Market Research
Electric Two-Wheeler Market, India, 2024–2030
A Confluence of Factors Is Driving Transformational Growth by Addressing Challenges Related to Affordability, Infrastructure, and Consumer Awareness
The Indian electric two-wheeler (e2W) market has witnessed phenomenal growth over the past five years. Government policy initiatives including subsidies and tax breaks on e2Ws have incentivized purchases. However, with recent policy changes there has been a slowdown in the market, but the government aims to cultivate a self-sustaining EV ecosystem,...
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17 Mar 2026  |  Global  |  Market Outlook
Top 10 Growth Opportunities in Digital Financial Services, 2026
Embedded Finance, Banking-as-a-Service, Cross-Border and Remittance, and B2B Payments Drive the Global Market
The convergence of real-time payments (RTP) infrastructure, embedded finance (EF) rails, and banking-as-a-service (BaaS) platforms is fueling the next generation of digital financial services. Through API ecosystems, these platforms enable financial capabilities—such as lending, payments, know-your-customer (KYC), and treasury automation—to be inte...
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29 Sep 2016  |  Global  |  Technology Research
ICT Technologies Driving Digital India (TechVision)
Information technology (IT) is becoming one of the major contributors of gross domestic product (GDP) growth recorded in India in recent years. It is primarily driven by IT services industry. India is empowering world’s biggest corporates through its IT services; however, back home, it still lacks the basic infrastructure to compete with the global...
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