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20 Jul 2023  |  Global  |  Customer Research
Contact Center Digital Transformation in the BFSI Industry: A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
BFSI organizations are exploring ways to expand their business and boost the productivity of their employees while establishing closer relationships with their customers while delivering great products/ services. Digital transformation is really enabling BFSI organizations to unlock these outcomes. Extending this further, BFSI contact centers focus...
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07 Aug 2013  |  Latin America  |  Market Research
Global Pharmaceutical Contract Manufacturing Market
Injectable Dose Formulations will Likely Spur the Growth of CMOs
This research service presents an overview and analysis of the Latin American Contract Research Organization (CRO) market with a focus on Argentina, Brazil, and Mexico. It provides country revenue by phase, therapeutic type, and region. The study discusses key challenges and emerging market trends, while providing detailed information on support se...
$12,000.00
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23 Jun 2014  |  North America  |  Customer Research
Enterprise Priorities in North America
Contact Center Outsourcing
The overall research objective of this research service was to investigate the current and future outsourcing trends in the North American contact centers. Nearly half of the respondents outsource some customer care activities. Large contact center organizations are greater users of outsourcing than medium and small contact center organizations. Co...
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25 Mar 2021  |  Global  |  Market Research
Cyber Threat Intelligence to Power the Next Generation of Cyber Security
Software-as-a-Service Delivery Model, New Use Cases, and Expansion into Mid-market Will Drive Growth
Cyber threat intelligence (CTI) is a collection of data, information, and knowledge about past, present, and future cyberattacks. It is the cornerstone of mature cyber defense programs and a sought-after product category that allows organizations to adapt their security posture to the rapidly evolving threat landscape. Information about potential a...
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22 Apr 2002  |  North America  |  Market Research
U.S. Rapid Microbiology Test Markets
The U.S. Rapid Microbiology Test Market report focuses on the changing platforms employed in clinical as well as non-clinical environments. This report covers the strep, STD, respiratory, gastrointestinal, and non-clinical applications. This report provides an in-depth analysis of the revenue and unit sales forecasts for the market, drivers and res...
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18 Mar 2009  |  Latin America  |  Market Research
Latin America Network Security Markets
Even though the worldwide economic crisis has negatively affected the Latin American Network Security markets, the region is forecast to grow at higher levels than more mature regions such as the United States and the Western Europe. Hence, the majority of global vendors are investing strongly in the region. Important market catalyst include: the h...
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03 Jan 2012  |  North America  |  Market Research
PPE Outlook in Global Water and Wastewater Treatment Industry
This Market Insight gives an overview of the opportunities for Personal Protective Equipment(PPE) and the factors that influence its use in the water and wastewater treatment industry. A brief introduction to the global water and wastewater treatment industry is provided. Employment characteristics which directly impact the sales of PPE and occupat...
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27 Apr 2018  |  North America  |  Market Research
Global Hospital-based Medical Device Connectivity Market, Forecast to 2022
Healthcare Digitisation and Personalised Monitoring Yields Novel Growth Opportunities for Networked Medical Devices
For the last few years, healthcare providers globally have been focusing on implementing Electronic Medical Record (EMR) systems and fine-tuning workflow and functionalities to best suit end-user needs. In many countries, the implementation of EMRs has seen high adoption and has been quite successful. It is widely accepted that there can be many po...
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08 Mar 2019  |  Asia Pacific  |  Market Research
Automation and Control Market in Emerging SEA (Laos, Cambodia, and Myanmar), Forecast to 2022
Investment in Key Infrastructure Vital for Attracting Global Manufacturing Companies
This research service provides information about the industrial automation and process control market in the growing countries of Laos, Cambodia, and Myanmar. All 3 countries face numerous problems in their efforts toward industrialization. It discusses the major trends and the prevailing scenario across the 3 countries. It also explains the major ...
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10 Feb 2025  |  Global  |  Customer Research
Evaluating the Perceptions and Use of Immersive Technologies and the Metaverse
Highlights from the 2024 Frost & Sullivan Global IT Decision-Makers Survey
Frost & Sullivan conducts an annual survey of IT and business decision-makers regarding their views of technologies, such as immersive services, the metaverse, the internet of things, artificial intelligence, and the cloud. This report leverages the information collected in Frost & Sullivan’s 2024 IT Decision-Makers Survey to analyze the percepti...
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