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The top digital transformation drivers for retailers over the next two years will be to improve customer experience (CX) and their marketing capabilities. Retailers will also leverage digital technologies to manage their supply chains and improve their operational efficiency. Internet of Things (IoT), augmented reality (AR), and artificial intellig...

According to respondents to the 2022 Frost & Sullivan Global Cloud User survey, cloud and artificial intelligence (AI) represent the most critical aspect of digital transformation. As such, companies continue to build their hybrid, multicloud environments to support strategic business goals, such as revenue growth, improved customer experience, and...

This report offers a forward-looking analysis of the consumer wellness landscape through 2030 by examining how rapid technological progress, evolving consumer expectations, and cross-industry convergence are reshaping wellness into a data-driven and highly personalized ecosystem. It revolves around the shift from reactive care toward proactive, pre...

The capnography market is undergoing a significant transformation from its traditional role in anesthesia and intensive care monitoring to a broader, continuous respiratory surveillance ecosystem. This evolution is being driven by increasing integration of capnography into multiparameter monitoring platforms by original equipment manufacturers (OEM...

The COVID-19 pandemic accelerated the move to digital channels, the cloud, and self-service customer care so financial companies could take advantage of new technologies to keep businesses running sans a staff yet maintain a satisfactory level of customer experience (CX). BFSI companies are focusing on improving digital experiences such as digital ...

BFSI organizations are exploring ways to expand their business and boost the productivity of their employees while establishing closer relationships with their customers while delivering great products/ services. Digital transformation is really enabling BFSI organizations to unlock these outcomes. Extending this further, BFSI contact centers focus...

13 Jul 2016  |  North America  |  Market Research

Analysis of the Global Media Content Delivery Network (CDN) Market

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This study provides revenue forecasts, segmentation by region, and market share analysis for the global media content delivery network (CDN) market. Analysis includes revenues from media (video and software downloads) delivery only and does not include revenues from value-added services such as security and dynamic site acceleration. The regional f...

The customer care outsourcing segment supporting carevolumes for North America is mature, highly fragmented, and competitive. Frost & Sullivan research has found that there are hundreds of customer care outsourcers in North America. While competition among vendors is fierce, there are fewer than twenty global Tier I outsourcing firms that dominate ...

This study analyzes the current and future trends in the global surface mount technology (SMT) equipment software market. A decline in demand for manufacturing products from various high volume end-user industries urged manufacturers to focus on lean manufacturing, thereby eliminating non-value-adding operations, redefining processes, and optimizi...