Search results for: 'Colocation Data Center Service Trends'

31 Aug 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) continues to be recognized as a distinct business function and takes center stage in many business strategies. Contact centers play an important role in helping companies acquire and retain customers. Contact centers can be perceived as the face of an organization: a hub of customer service and engagement, and the focal poi...

The study provides analysis of ERP Market in India for CY 2010, the market size has been estimated based on licenses revenue of ERP software vendors and forecasted till 2017. ERP adoption across major verticals have been analyzed and revenue contributions from these verticals have been forecasted until 2017. The study include factors driving the up...

The Singapore private outpatient diagnostic imaging services market offers insights on diagnostic imaging products such as computed tomography scanners, magnetic resonance imaging, X-ray, mammogram, positron emission tomography, and single-photon emission computed tomography used in polyclinics, private hospitals, and diagnostic centers. Procedura...

The development of electric vehicles (EVs) is accelerating due to the low cost of ownership and operation, simplicity in design, and adaptability to different environments. The future success of these vehicles depends on mass deployment in the world's biggest markets, including Taiwan. Taiwan is the leading consumer of electric two-wheelers, as it ...

Thailand is one of the fastest growing countries in ASEAN, and enterprises in all the verticals are eager to use ICT as a stepping stone for improving the internal and external operations. Companies offering ICT services are trying to improve the quality of services that they offer to clients currently. The study covers the telecommunication market...

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

This study provides forecasts for the customer service (CX) outsourcing market in the Asia-Pacific for 2023 to 2028. Improving CX has been a consistent priority for organizations across the board for the last few years, with decision-makers realizing that providing a superior CX is a must for any company that wants to stay relevant. This is bringin...

29 Apr 2020  |  Asia Pacific  |  Market Research

Asia-Pacific Managed Security Services Market, Forecast to 2023

Lack of Skilled Professionals and Compliance Pressure Drive MSS Adoption

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Key Issues Addressed

The main pull factor toward the adoption of managed security services (MSS) in the Asia-Pacific (APAC) region is the growing threat landscape in cybersecurity. Over the years, it has become increasingly easy and profitable for threat actors to set up and initiate cyberattacks on businesses of all sizes. As per Frost & Sullivan estimates, cyberattac...

In 2020, the Asia-Pacific BPM services market generated a revenue of $121.49 billion; it is forecast to reach $158.39 billion in 2027 at a CAGR of 3.9%. The region continues to be the preferred service delivery hub; India is the preferred IT and BPM services location and the Philippines is the preferred customer experience (CX) outsourcing location...