Search results for: 'shift'

The contact center industry benefitted greatly from COVID-19 pandemic market dynamics, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared, and 2023 is the aftermath of that shift. Greater macroeconomic factors loom large over this...

This series of trend opportunity profiles discusses major shifts in family structures, gender communities, and generational consumption behavior impacting economic and social dimensions. The evolution of mentalities in the family structure is shaping the societal acceptance of childless adults prioritizing care-free living; conscious uncoupling ...

For more than two decades, VMware has dominated the enterprise virtualization market. The company’s hypervisor is a leader for virtualizing enterprise, on-premises workloads. As businesses have migrated to the cloud, VMware has adapted to maintain its leadership by partnering with cloud hyperscalers to offer virtualized cloud solutions that offer...

25 Sep 2025  |  Global  |  Megatrends

Trend Opportunity Profile Series—Social Trends (3rd Edition)

Transformative Megatrends Enabling Growth and Innovation till 2030

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This series of trend opportunity profiles discusses upcoming trends reflecting major shifts in consumption patterns due to changing geopolitical dynamics and new generations impacting economic and social dimensions.This study highlights the social impact of evolving geopolitics through changing immigration stance across various regions, shifts in p...

Workplace management is evolving from a support function into a strategic operating discipline shaped by hybrid work, cost pressure, sustainability requirements, and rising expectations for performance and experience. Organizations are increasingly deploying AI-driven workplace intelligence, optimizing portfolios and operating costs, and embedding ...

AI-driven demand, rising power density, and constrained grid access are exposing the limits of traditional critical power strategies. Peak-based design, component-level reliability, and reactive service models are no longer sufficient in an environment defined by volatility, complexity, and zero tolerance for downtime.Growth is increasingly determi...

Europe’s parking market is undergoing a structural transformation driven by urban decarbonization policies, electrification, digital enforcement, and the reallocation of curbside space. This study provides a strategic assessment of the European parking market, analyzing how parking is evolving from a traditional real estate and enforcement function...

The ICU is the most data-intensive part of the hospital, as continuous monitoring of patient health generates a huge volume of crucial data valuable for clinical decision making and future research. With digitalization, it is now easy and efficient to use analytics and connectivity solutions to analyze this data and draw insights for better care de...

The sudden shift to remote work for millions of people has created an exponential demand for video meetings. In H1 2020, cloud video meeting providers reported massive growth in usage. Growth in video devices was primarily driven by webcams and all-in-one appliances for remote workers while meeting rooms remained in a holding pattern during the CO...