Search results for: 'plus 01'

This research service covers the state of the North American hosted contact center market. Market segments covered include hosted IVR, hosted ACD, hosted chat, hosted outbound customer contact, and hosted agent performance optimization (APO) applications. The study discusses market trends, drivers and restraints, demand and supply, and strategic co...

This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. Contact center services provided by outsourcers include customer service, tech support/help-desk, sales, collections, and other BPO services. This study provides market size, revenue forecasts and breakdown of the market by ...

This study covers the state of the North American Managed Security Service Provider market. It examines drivers and restraints for growth, pricing, distribution, demand, and geographical trends. Additionally, there is an in-depth analysis of the competitive situation, including vendors' market shares, along with detailed profiles of the key vendors...

This research covers the global market for digital signage systems. Detailed world market trend analysismarket drivers, market restraints, technology trends, vertical analysis, and pricing analysisare provided in this research. Detailed unit shipment and revenue forecast is provided for: the total market, digital signage displays market, digital ...

This research deals with the global market interactive kiosks. Detailed global market trend analysis including drivers, restraints, technology trends, and pricing analysis are provided for global interactive kiosks markets. Detailed revenue and unit shipment forecasts are provided for the global interactive kiosks markets, broken down by verticals ...

This research service examines key trends affecting the contact center outsourcing service markets of Colombia and Peru. Market drivers and restraints, specifically concerning contact center outsourcing markets, are analyzed and utilized to forecast demands of the markets. Additionally, this provides extensive coverage of services that are delive...

This research service covers the Global managed security service providers (MSSPs) market. It examines drivers and restraints for growth, pricing, distribution, demand, and geographical trends. Additionally, the study contains an in-depth analysis of the competitive situation, including vendors' market shares and profiles of the key vendors in the ...

This study examines the trends in the contact center outsourcing services markets in Latin American and forecasts the market demand. It provides an extensive coverage of the services delivered for the overall Latin American market and for the services provided to offshore markets. Data is examined for outsourcing offshore services alone, thereby ex...

This study covers the state of the North American contact center systems market. Market segments include inbound contact routing systems, IVR/voice portal systems, outbound dialer systems, quality monitoring systems, workforce management software, and contact center analytics. The study discusses the drivers and the restraints for growth, as well a...