Search results for: 'value driven centers'

People, processes and technologies have long been the key elements of a CRM strategy. A recent Frost & Sullivan study found that 99Percentage of businesses are now in some stage of digital transformation. The people piece is a great place to start. Customers and employees play probably the most important role in a company's success. Our research pr...

As customer-centricity takes center stage, customer experience (CX) management has become the foundation for delivering connected experiences across all touchpoints and throughout each interaction journey, from onboarding to post-purchase support. Organizations in the Asia-Pacific region are gradually investing in digital technologies, intending to...

Frost & Sullivan's 2026 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations' priorities: - Current use of communications platform as a service (CPaaS) and open communications application programming interfaces (APIs), and adoption plans through 2029 - The use cases and expected outcomes that dr...

Information technology (IT) is becoming one of the major contributors of gross domestic product (GDP) growth recorded in India in recent years. It is primarily driven by IT services industry. India is empowering world’s biggest corporates through its IT services; however, back home, it still lacks the basic infrastructure to compete with the global...

11 Mar 2021  |  Global  |  Market Research

State of the Global Video Conferencing Devices Market, Forecast to 2025

Hybrid Work and Growing Number of Meeting Spaces Propel Adoption

Infographics

×

The $2.75 billion global video conferencing devices market represents a secular growth opportunity driven by the long term, sustainable demand for video meetings to connect remote workers and geographically dispersed teams. Growth in 2020 was primarily driven by adoption from remote workers, digital healthcare and online education. As travel and pr...

This study captures the market dynamics in the tabletop audio conferencing endpoints market, including the changing trends in the tabletop audio, the impact of the COVID-19 pandemic on the adoption of different types of endpoints, and the forecast of endpoint revenue and unit shipments until 2025. The report discusses the trends, forecasts, and mar...

Wind energy is one of the fastest-growing energy sources in the world and is poised to play a key role in mitigating global climate change and future energy provision. Of the renewable energy technologies, wind energy ranks second only to hydroelectric power in terms of installed capacity, globally. The global wind power market has achieved excepti...

Economic growth in the Asia-Pacific region slumped from 5.2% in Q4 2017 to 5.0% in Q1 2018, as the escalation of the trade war between China and the United States had repercussions for global trade growth. China’s growth is likely to slump further from the 6.2% registered in Q2 2018, as manufacturing output started declining in Q2 2018. Australian ...

07 Mar 2017  |  Europe  |  Market Research

European Diesel Generator Set (Genset) Market, Forecast to 2020

Data Centre Applications Drive Growth of Diesel Gensets in an Otherwise Declining Market

Infographics

×

The slowing economic and industrial conditions in Europe are expected to play a significant role in the diesel genset market in the coming years. A steady decline in revenues is expected in the market with recovery likely from 2018. The market is mainly driven by growth in standby applications for data centres used by banks and technology companies...