Search results for: 'application delivery'

Abstract: The global Customer Experience Platforms market achieved solid growth in 2025, driven by an acceleration of AI-based and advanced capabilities in contact center implementations. As organizations increasingly realize that providing superior CX is fundamental for competitive differentiation, they are responding to growing customer expectati...

The convergence of connectivity, artificial intelligence (AI), video intelligence, electrification, regulatory digitization, and data-driven operational optimization is profoundly changing the global truck telematics and fleet management market. What was once a fragmented market centered primarily on GPS tracking and basic fleet visibility has evol...

Software supply chain security (SSCS) is increasingly a strategic business imperative as organizations rely more on open-source software, cloud-native architectures, AI-driven development, and autonomous development workflows. Modern software supply chains now extend beyond traditional code repositories and development pipelines to include AI model...

This Frost Radar™ examines the Australian customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. In a CX management arrangement, a company contracts an outside supplier to run customer service work instead of doing it in-house. The work ranges from handling simple c...

15 Jun 2016  |  Global  |  Market Research

Global Satellite Transponder Market

Demand for Ka-Band Performance Continues to Drives Growth Opportunities

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Although Ka-Band demand is on the rise, Ku-Band will continue to be the most relied upon technology for satellite transponder leasing in the near term because of the high costs to upgrade. Ka-Band, however, represents a significant growth opportunity for new high-bandwidth applications such as maritime broadband and in-flight communications that re...

This report takes an end-to-end view of enterprise video conferencing across varied platforms and services. The primary objective of this experiential study is to identify growth opportunities for your company in the video conferencing market. The study provides the market analysis fact foundation, including market size, segmentation, forecasts, an...

22 Jul 2016  |  Global  |  Market Research

Global Battery Market for Wearables

US Leads in Battery Demand, While Asia-Pacific Would Register the Highest Growth in the Next 5 Years

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This study analyses the potential for batteries powering wearable devices globally. Various battery chemistries such as lithium-ion, lithium polymer, thin film batteries, and emerging technologies are discussed. Major end-user applications include batteries for healthcare wearables, industrial and military wearables, and consumer wearables. The mar...

28 Jul 2016  |  Asia Pacific  |  Market Research

Synthetic Lubricants Market in Southeast Asia

Thailand, Indonesia, and Malaysia Present Growth Opportunities Owing to a Growing Automotive Industry

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Synthetic lubricants can be divided into pure synthetic and semi-synthetic, which is a blend of pure synthetics and mineral oils. Synthetic lubricants cater to a niche market that requires high performance and superior properties. They are mostly used in the automotive sector, with limited applications in the industrial segment. This research servi...

This market insight presents an analysis of the current initiatives involving automation and self-service tools adoption in the Latin American contact center market, as well as a few successful business cases. It also provides a general view of how companies in the region are facing the new reality of integrating artificial intelligence (AI) and na...