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Customer experience (CX) platforms orchestrate the complexity of modern customer interactions across multiple channels and touchpoints along the entire customer journey, delivering seamless, consistent, and personalized experiences. Providers must have a full-fledged contact center offering to be featured on this Frost Radar™. Adjacent solution pro...

Viral vectors are a critical part of gene therapies and genetic medicines, which are the cornerstone of precision medicines to cure rare diseases, cancers, and genetic disorders. Traditional bioprocessing, however, is tedious, less flexible, batch-based, and heavily manual; as a result, manufacturing processes involve high costs, scalability issues...

COVID-19 has wreaked havoc across Europe and worldwide. It has considerably impacted supply chains and commerce patterns, GDP growth rates, travel, employment and technology investments. In 2020, the European Union (27 countries) experienced a GDP decline of 5.9%; the Euro Area (19 countries) GDP declined by 6.3%; Spain and Italy were among those m...

02 Feb 2021  |  Europe  |  Market Research

Life Cycle and Total Cost of Ownership (TCO) Analysis of Heavy, Medium, and Light Duty Trucks in Europe

During a 15-year Life Cycle, Battery Electric Trucks Offer a TCO Benefit of 8% to 16% Compared to Diesel Trucks

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During the 15-year lifetime of a truck, the total cost of ownership is lowest for battery electric trucks, followed by natural gas and diesel powertrains across light, medium, and heavy duty segments. As the truck gets older, maintenance cost increases with decrease in mileage, resulting in increasing total cost of ownership (TCO) per mile. Miles t...

The Industrial Internet of Things (IIoT) is a powerful trend in the Aerospace & Defense (A&D) industry. This industry has been one of the forerunners in the IIoT maturity spectrum, having implemented sensor technology and computerized automation for several years in the recent past. Successful A&D companies are constantly innovating and are increas...

The uncertain future economic viability of the telecom business necessitates immediate changes. As mobile operators struggle with an identity crisis, their vendors have been acquiring new strengths to tackle the potential with digital through M&A, e.g., Ericsson acquired Vonage, and global IT players have been encroaching into the network space, e....

Retail is a key industry for county and regional economies, and it’s reflected in its share of global workers. - There are over 420 million estimated retail workers worldwide, with the Asia Pacific region leading in total jobs. - OECD economies have an aggregated 94 million workers in the wholesale and retail trade sector. - In the US, retail tra...

The voicebots market is still in its early stages in Europe but is one of the fastest-growing within the field of information and communication technology (ICT). By enhancing customer interactions and customer experience (CX), voicebot offerings seem ready to become one of the most valuable business solutions in the CX space. Latest advances in ar...

Radical changes in science and technology are helping the human body evolve. Biological augmentations and body enhancements are transforming the human body and bringing about a kind of transhumanism by eliminating diseases, extending life spans, and enhancing human capabilities. Biological augmentations and body enhancements are classified into th...