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This research report examines the growth opportunities emerging from artificial intelligence-powered unified communications and collaboration (UCC), drawing on Frost & Sullivan’s 2026 global survey of 1,198 IT and business decision-makers across North America, Latin America, Europe, and Asia-Pacific. It evaluates organizational challenges, investme...

One of the most significant trends in the Financial services industry has been the emergence of FinTech. As technology transforms and disrupts the manner in which financial services are consumed and delivered to customers, new business models, pricing models, products, and services are emerging. Regulators have acknowledged the importance of the im...

Electric buses will find traction across major regions driven by emission regulations, battery price drop, the emergence of low emission zones, purchase subsidy, and tax exemptions. The growing adoption of electric transit buses has enabled global sourcing and supply chain for alternate powertrain buses. The market is witnessing strong collaborati...

COVID-19 has had a global impact, with governments resorting to national lockdowns and social distancing measures to mitigate the spread of the virus. The result was a large-scale drop in business confidence, consumer demand, and industrial production, leading to a global economic recession in 2020. A large number of workplaces closed indefinitely ...

14 Feb 2020  |  Global  |  Market Research

Emerging Technologies in Retail—An IT Decision Maker Perspective, 2019

Survey Results Highlight that Retailers are Embracing IoT, Blockchain, and AI to Deliver Business Impact

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Retail has entered a new era where eCommerce and technology bellwethers like Alibaba, Amazon, Apple, Baidu, Facebook, Google, Microsoft, and Tencent have raised consumer expectations. This research service is part of Frost & Sullivan's Integrated Commerce Research Programme. It provides an IT decision-maker perspective on the use of emerging techno...

In recent years, physical retail stores have fallen behind eCommerce as the digital economy bellwethers such as Alibaba, Amazon, Baidu, Facebook, Google, Microsoft, and Tencent have defined the direction of retail and driven consumer expectations. Online and offline commerce now converge into one integrated commerce experience. Beyond gloomy repor...

09 Jul 2020  |  North America  |  Market Research

Post-pandemic Global Healthcare Market Outlook, 2020

Stakeholders to Focus on Resource Optimization, New Growth Segments, and Cost Rationalization in a New Era of ‘Healthcare Preparedness’

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Every year, the team of futurists, analysts, and consultants in Frost & Sullivan's Transformational Healthcare Group comes together to render a comprehensive analysis to predict the themes, technologies, and global forces that will define the next 12 to 18 months (future) for the healthcare industry. In light of the lessons learned from the COVID-1...

The Asia-Pacific hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is experiencing dynamic growth caused by a surge in demand for cloud-based communications platforms. As industries gradually evolve in the digital economy, enterprises are embracing UCaaS to capitalize on the benefits of cloud-based servi...

23 Sep 2020  |  Global  |  Market Research

Disruptive Technologies with Innovative Business Models Driving Platform and Architecture Strategies for AVs, 2020

Growth Potential Enhanced by 4-layered Platform Approach Toward CASE

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Key Issues Addressed

The automotive industry is at a tipping point, with traditional business models being disrupted, changing the market dynamicsincreasing urbanization and congestion, tighter emission and safety regulations, evolving consumer expectations for digital features, and focus on user safety. The ecosystem is evolving at a rapid pace, not only through the ...