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The market for CX management is anticipated to grow during the forecast period, mainly due to the rising awareness that CX is a powerful tool for gaining a competitive edge and companies' growing desire to outsource their CX operations.The advent of generative AI (Gen AI) technology has the potential to upend this sector. This technology can signif...

After a strong performance in 2024, the global video conferencing devices market entered a period of moderated growth in 2025. Unit shipments increased by 3.3%, while revenue grew 5.8%, supported by higher average selling prices. The slowdown reflects growing market maturity, ongoing macroeconomic uncertainty, and shifting enterprise technology pri...

The regulatory technology market in life sciences has, over the last five years, quietly transformed from a back-office category dominated by document repositories and submission publishing tools to one of the most consequential software segments serving the pharmaceutical, biotech, and medical device industries. What started in the late 1990s as a...

Detailed analysis of the World Voice Verificaition market. Includes market forecast, drivers, challenges, competitive analysis, market analysis, technology and market trends, market engineering awards, distribution channel analysis, and several other strategic analyses. Also analyzes in detail all geographic regions, vertical and application segmen...

This end-user survey shows current adoption statistics of technologies used in multi-channel contact centers. Investment plans in multi-channel contact technologies for the future are also indicated. The results are based on a web-based survey conducted by Frost & Sullivan.

The global mining industry is facing extremely significant challenges related to consumptionism and rising demands for mineral-based products. Declining richness and exhaustion of available commodities, climate change and intensification of environmental issues, as well as deepening water scarcity are only driving concerns. The new era of redefinin...

Research Scope: Political, Economic, Social, Technology, Legal, and Environment Analysis Geographic Scope: US, UK, EU What makes this study unique? It analyses the changing political, economic, social, technological, legal, and environment across the US, UK, EU, while highlighting the implications of these changes. Key Questions Answered: What i...

The smart and connected homes market is developing quickly and attracting a wide range of companies. Enabled by the Internet of Things (IoT), the journey towards smart and connected homes depends heavily on end user acceptance. This is a crucial factor for market participants to gain customer trust based on value propositions and suitable regional ...

The medium duty (MD) and heavy duty (HD) truck and bus market will show strong recovery globally after a major dip in 2020 due to the COVID-19 crisis which will affect production as well as sales across regions. The crisis will also have a profound effect on the adoption of natural gas (NG) powered truck and buses, with China and Europe witnessing ...