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A customer experience platform (CXP) brings order to the complexity of modern customer interactions, covering multiple channels and touchpoints to deliver a journey that is seamless, consistent, and personalized. Providers featured in this Frost Radar™ analysis offer a full-fledged native CXP that includes contact center software, AI, omnichannel e...

01 Dec 2020  |  North America  |  Market Research

Robust Adoption of Cloud Video and UCaaS will Continue to Drive the Global Tabletop Audio Conferencing Endpoints Market

Customer Experience Driven by Rising Video and Multimedia Collaboration Creates Growth Opportunities for Tabletop Audio

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This study captures the market dynamics in the tabletop audio conferencing endpoints market, including the changing trends in the tabletop audio, the impact of the COVID-19 pandemic on the adoption of different types of endpoints as well as the forecast of endpoint revenue and unit shipments until 2026. The trends, forecast, and market shares have ...

This Frost Radar™ provides an in-depth analysis of 15 of the top Growth and Innovation leaders offering digital signage software and services. Digital signage has evolved beyond the static board or wall to become a dynamic and adaptable communication medium that fits within omnichannel marketing and enterprise communication strategies and toolsets....

This study provides a detailed overview of the global diabetes care device industry, which is witnessing a significant increase in demand due to the growing prevalence of diabetes across regions. The market, comprising both established players and emerging start-ups, is the site of fierce competition. OEMs are developing innovative, AI-equipped tec...

The continued penetration of high-speed broadband services into advanced mobile devices, developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile communications market. This tracker presents metrics for leading mobile ope...

Japan contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Contact ce...

The South Korea contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. ...

In future conflicts, it will be essential for warfighters to maintain a robust and data-driven operational decision-making process. Supporting this capability, artificial intelligence (AI) is critical to enabling action at the speed of the digital battlespace, which will be far faster than the human ability to process and act on data. Practically, ...

The research analyses the thermoset resins market in South Africa and Kenya with a base year of 2012, forecasted to 2017. The executive summary provides an overview of the 2 markets as a total, highlighting key metrics. The most relevant mega trends are discussed for this research. Market drivers and restraints are explained for each country separa...