Search results for: 'challeng system'

This study provides insights on the benefits of IP conferencing systems, as well as analyzes the potential for installed vs. tabletop systems.

With growing volumes, regulatory changes and entry of new global players, the Indian Heavy Duty (HD) truck industry is undergoing a transformative switch from basic economy trucks to value trucks. Higher reliability and productivity are the major benefits of Value trucks with overall cost of ownership being the major USP. With lower availability o...

This market analysis research provides market sizing and forecasts for premises-based contact center systems in North America. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segmen...

This market analysis research provides market sizing and forecasts for premises-based contact centre systems at a global level. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segme...

Frost & Sullivan launched the first ever virtual customer contact event. The new platform proved successful for an interactive Executive MindXchange, despite the obstacles COVID-19 created for such events. We had a full house, where the majority of people stayed engaged on the event platform throughout the program. Moving from session to session wa...

Open communication standards play a significant role in building automation systems (BASs) as it can provide better interoperability and connectivity among devices that are connected, compared to proprietary protocols. These open standards have also made the integration of third-party devices to the BAS network smoother. With an increase in the num...

The reports of the death of global distribution systems (GDS) have been greatly exaggerated. Several industry analysts believed that GDS would not last long and that airlines would eventually shy away from them. However, the expansion of technologies and the realization of how valuable consumer data can be have given new life to GDS. The enclosed i...

This research service focuses on the global naval sonar market activities and opportunities. The study outlines the efforts of several nations to update their sonar capabilities in the face of regional military tensions. Modern sonar systems have the ability to share data across platforms and leverage machine learning to enhance operations. This...

Frost & Sullivan defines the “Outbound Systems” as hardware and software or software-only solutions that facilitate the placement of large volumes of outbound calls in contact centers. For the purpose of this study, contact center outbound dialing systems are defined as products that offer any individual or combination of outbound dialing capabilit...