Search results for: 'forecasting platform'

This study focuses mainly on the supply of food grade phosphoric acid to the food and beverage, industrial detergent, and other end-user industries in South Africa and Kenya. It provides an overview, as well as country-level analysis of the food grade phosphoric acid market, which includes drivers and restraints and their impact during the forecast...

This strategic analysis is part of Frost & Sullivans continued coverage of the contact center marketplace. The study provides an insight into the traditional and speech-enabled interactive voice response (IVR) markets. This study primarily covers vendors that provide a DTMF-type IVR system at the basic level along with an option for speech-enabled...

This study examines the trends in the contact center outsourcing services markets in Latin American and forecasts the market demand. It provides an extensive coverage of the services delivered for the overall Latin American market and for the services provided to offshore markets. Data is examined for outsourcing offshore services alone, thereby ex...

This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing and forecasting in terms of number of contact centers, number of agents as well as number of agent positions at an overall Asia Pacific level, as well as by regio...

As part of Frost & Sullivan's Market Service coverage of global VoIP Equipment markets, this deliverable provides a quarterly update on current shipment levels and key trends. Primary focus is global VOIP gateway port shipments for the quarter, segmented by region and end user market segments. Coverage also includes analysis and a forecast for IP p...

This Research Service describes the commercial satellite telecommunications market. It measures and forecasts transponder supply and demand in Latin America. The market examined herein is the 'capacity' market, meaning the market for leasing of geostationary (GEO) satellite transponders to parties that will use this capacity for a number of satelli...

This Research Service describes the commercial satellite telecommunications market in the Europe, Middle East and Africa region. It measures and forecasts transponder supply and demand in that region. The market examined herein is the 'capacity' market, meaning the market for leasing of geostationary (GEO) satellite transponders to parties that wil...

Non-linear editing (NLE) is a fairly mature market globally. The democratization of video, the proliferation of video-enabled consumer devices, higher-resolution cameras, and the increasing affordability of NLE solutions have resulted in a new wave of market growth. This research service analyzes the NLE market with a focus on the broadcast, post-p...

The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, the Australian contact ...