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07 May 2015  |  Africa  |  Market Research
ICT Spend in South Africa: Mining Sector
Increased ICT Spending Leads to More Efficient Mining Operations
This research service provides an analysis of ICT spend by the mining sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and sector-sp...
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07 May 2015  |  Africa  |  Market Research
ICT Spend in South Africa—Financial Services Sector
How Financial Services Providers Optimise Emerging Technologies to Improve Access to Services and Reduce Costs
This research service provides an analysis of ICT spend by the financial services sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, a...
$1,500.00
Special Price $1,125.00 save 25 %
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08 Jul 2013  |  Europe  |  Market Research
Strategic Analysis of the European Light Commercial Vehicle Telematics Market
Recurring Revenue Streams and New Service Offerings are Triggering Market Opportunities
This research service provides a strategic analysis of the light commercial vehicle (LCV) telematics market in Europe. It discusses the penetration of fleet management solutions (FMS) in LCVs by country and fleet size. The study provides valuable insights regarding market dynamics, trends, challenges, outlook and the different packages offered by F...
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01 Jul 2004  |  North America  |  Market Research
CRM Markets for the U.S. Pharmaceutical Industry
This report provides a concise graphic snapshot of the changing face of the products and services which comprise the Customer Relationship Management market for U.S. pharmaceutical organizations from 2004-2007. It includes a breakdown of sub-markets, including SFA software, marketing/back office analytics software, and call center services. Each su...
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23 Sep 2015  |  North America  |  Market Research
North American Conferencing Services Market
Visual Collaboration Continues to Ignite Growth in the North American Conferencing Services Market
The global conferencing services market is in a state of rapid transition. The segments comprising the total market, including hosted audio, web and video conferencing, and managed video conferencing services will each experience varying growth rates over the next seven years. Total market growth will be boosted by high growth rates in emerging ser...
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20 Sep 2010  |  Europe  |  Market Research
EMEA Agent Performance Optimization Markets
This research study looks at market trends, drivers, and restraints for the EMEA agent performance optimization (APO) market, with particular emphasis on quality monitoring (QM) and workforce management (WFM) contact centre applications. The EMEA region is segmented as UK, Germany, France, Spain, Italy, Portugal, Benelux, Scandinavia, Eastern Europ...
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19 Jul 2010  |  North America  |  Market Research
North American Agent Performance Optimization Markets
Agent Performance Optimization (APO) is a set of contact center applications that seek to increase agent effectiveness, reduce workforce costs and improve service levels. This research service looks at market trends, drivers, and restraints for the North American agent performance optimization (APO) market, with particular emphasis on quality monit...
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12 Nov 2001  |  North America  |  Strategic Forecasting
Enhanced IP-Based Voice Services
This study discusses a wide range of enhanced services and value-added applications including Internet call waiting and virtual voicemail, IP-based residential call management services (call waiting, caller ID, call forwarding, etc.), IP audioconferencing, IP videoconferencing, voice Web and voice portal services and IP Centrex services. The study ...
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25 Jul 2016  |  Asia Pacific  |  Market Research
Industrial IoT Platform Market
Benefits for Industrial Operations
The manufacturing sector is going through an exciting time. Technology trends are changing the way consumers buy products. Manufacturers are keen to stay ahead and remain competitive as some are struggling to keep up. By connecting localized systems using sensors, managers can get a complete view of their plant and optimize operations. Implementing...
$8,000.00
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20 Sep 2017  |  North America  |  Strategic Forecasting
Gigya: Turning Unknown Users into Loyal Customers, Virtuously
This profile report examines Gigya’s approach to helping enterprises build deep, trusted relationships with their customers. A key component of the Gigya strategy is to invite users to become part of the process upfront. By engaging the user upfront, and being more open about the data collection process, businesses are now building individual relat...
$3,500.00
Special Price $2,625.00 save 25 %