Search results for: 'value driven centers'

While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...

The circular economy for used electrical and electronic equipment (used EEE) in India is experiencing transformational growth as an expanding domestic electronics manufacturing industry, rapid digitalization, and shorter electronics replacement cycles intersect with a stricter policy environment and the rise of value-driven business models. The unr...

This edition of the ITCC Technology Opportunity Engine highlights breakthrough innovations across AI-driven compliance automation, open banking platforms, cloud-native data integration, high-capacity optical transport, industrial IoT, advanced radar sensing, cloud-managed networks, ML-based fintech payments, workspace productivity, and sales CRM so...

06 Nov 2017  |  North America  |  Market Research

Global Computed Tomography Market, Forecast to 2021

With Minimal Technological Differentiation, Stake Holders Focus on Value Based Products and Operational Expenditure Models

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The study aims to analyze and forecast the Computed Tomography market in North America (the United States and Canada), Europe and Asia-Pacific countries for 2016. Research Scope: Market trends (Utilization of conventional and emerging clinical applications, growth indicators, factors influencing ROI, critical unmet needs and potential game changi...

This market insight identifies the current state of the market in terms of opportunities for service providers over the next 5 years. It also highlights the leading trends characterizing the data center and cloud computing market that are expected to remain dominant over the next 5 years. Key recommendations are provided for service providers to ta...

For most businesses, the on-premises data center remains a critical component of their IT environment. However, those same businesses desire the efficiency and flexibility of the cloud model within their private environments. They therefore need to optimize infrastructure to enable the business to launch new applications and services, quickly, secu...

The Logistics market is undergoing a major shift, with innovative solutions transforming the way goods and parcels are delivered. The industry is witnessing an influx of tech-savvy start-up firms that are introducing new, unique, value-added services, which are disrupting the overall supply chain ecosystem. The rise of start-up firms within the l...

Generative AI (Gen AI) continues to create an impact across industries including automotive. In the next decade, Gen AI is expected to significantly influence automotive value chains, increase efficiency, productivity, and reduce wastes. In the supply chain, it will be used to optimize inventory and demand forecasting while in product development i...

25 May 2021  |  North America  |  Frost Radar

Frost Radar™: North American Enterprise Cloud Contact Center Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global cloud contact center market generated $2.7 billion in 2019, recording 15.4% growth year-over-year from 2018. Revenue will increase at a 15.3% compound annual growth rate to reach $7.4 billion by 2026. Small and medium-sized contact centers have been steadily migrating to cloud-based technologies; the expansion of hybrid cloud offerings a...