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18 Oct 2012  |  Asia Pacific  |  Market Research
Top Six Reasons for the Fast-growing Contact Center Market in Vietnam
Vietnam has been one of the fastest growing countries; with the globalization, the countrys economic growth rate has been among the highest in the region recently, with annual GDP rate at 7 to 8.5 percent. With customer service becoming a key focus in the Asia-Pacific, Vietnam has caught onto this trend and is improving customer relationships for ...
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29 Jul 2019  |  North America  |  Market Research
North America Contact Center Outsourcing Market, Forecast to 2022
Digital Transformation Proves Challenging Amid Active Service Provider Acquisitions
The ongoing jostle for preeminence in customer care BPO in the region of North America (NA) is entering an important new phase. Like the original “Great Game” – a foreign policy term associated with the geopolitical machinations of the Great Powers and regional powers vying for geopolitical standing and influence in Central Asia. Dominant market l...
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30 Dec 2015  |  North America  |  Strategic Forecasting
2015 Big Data and Analytics Market Survey: Initial Observations
This report reveals the high level findings from Stratecast | Frost & Sullivans 2015 Big Data & Analytics Market Survey. It offers insight and encouragement to enterprises that have yet to embark on their BDA journey, and to the vendors of BDA solutions who continue to enhance their products and services in order to facilitate successful deploymen...
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22 Sep 2023  |  Global  |  Market Research
Growth Opportunities in the Laboratory Automation Market
Automated Liquid Handlers and Laboratory Information Management Systems (LIMS) Enable Market Expansion
The laboratory automation market refers to the use of various technologies, software, and equipment to automate laboratory processes and workflows. This market includes a broad range of products and solutions that help laboratories improve their productivity, accuracy, and efficiency while reducing the risk of errors and improving data quality. A...
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17 Feb 2021  |  Asia Pacific  |  Market Research
Demand for Advanced Functionality and Remote Working Capabilities Drive the South Korea Hosted/Cloud Contact Center Market, Forecast to 2026
Ease of Deployment, Scalability, and Reduced Upfront Costs Create Future Growth Opportunities
The South Korea contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. ...
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22 Mar 2019  |  North America  |  Strategic Forecasting
Intelligent Storage Management - Managing Voluminous Data Using Analytics and AI
Data is quickly becoming one of the greatest assets businesses own. When exposed to analytics, data offers insights that enable businesses to differentiate themselves from competitors. However, this need to capture and analyze data is a double-edged sword: while it helps businesses maintain a competitive edge, it also presents challenges in how to ...
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20 Jul 2020  |  North America  |  Frost Radar
Frost Radar™: US Healthcare Data Interoperability Market, 2020
Benchmarking Future Growth Potential
Interoperability has become a critical consideration for all health IT (HIT) applications. All the major healthcare stakeholders across the world acknowledge the need to invest in digital infrastructure capabilities to facilitate cross-continuum patient information exchanges and support evidence-based care, at scale. Regulatory agencies are embraci...
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21 Nov 2022  |  Global  |  Market Research
Global Smart Electricity Meter Data Management Growth Opportunities
Disruptive Technologies will be the Bedrock of the Next Level of Grid Intelligence and Enable Utilities to Survive the Energy Transition
The global penetration rate for smart metering is forecast to increase from just over 40% at the start of 2022 to 65% by 2030. This growth will lead to an increased demand for meter data management (MDM) software. First-generation meters largely focus on basic functions such as billing and time-of-use pricing. With the growth of decentralized energ...
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09 Sep 2021  |  North America  |  Market Research
Global Urban Mobility Management and Data Intelligence Solutions Growth Opportunities
Converging Ecosystems and Technologies (Traffic Management and Mobility as Services) and Increasing Demand from Cities Boost Competitive Intensity
Transportation industry participants face significant challenges as expanding populations and urban density cause congestion, high carbon emissions rates, and parking deficits. One way city planners seek to remedy these unfortunate effects is by optimizing their mobility networks. The need to effectively manage the various mobility modes became mor...
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26 Aug 2016  |  Latin America  |  Market Research
Analysis of the Contact Center Outsourcing Services Market in Latin America
Challenging Economic Scenario Drives Offshore Services and Restrains Domestic Businesses
The contact center outsourcing services market in Latin America (LATAM) experienced high growth in the offshore segment, whereas the domestic business was negatively affected by the regional economic crisis. While the United States consolidated as the main market for offshoring, the demand from Spain and for LATAM shore activities grew in 2015. Man...
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