Search results for: 'back to work'

The 2025 SASE market study examines the evolving landscape of Secure Access Service Edge (SASE), highlighting cloud-first strategies and hybrid work models as key drivers of adoption. The report analyzes the market’s transition from fragmented networking and security solutions to fully converged, AI-driven platforms that enhance security, connectiv...

05 Aug 2024  |  Global  |  Customer Research

Leveraging Advanced Communications and Collaboration Solutions to Improve Workflows in Government Organizations, 2024

Changes in Work Styles and the Need to Improve Services for Citizens Drive Adoption

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The role of government continues to evolve as the needs of citizens and organizations grow and change. The adoption of digital technologies is accelerating the pace of change, placing pressure on governments to rapidly adopt digital technologies to improve the delivery of services for users by creating user-centric communication and collaboration e...

The customer experience outsourcing (CXO) services market was significantly hit by the COVID-19 pandemic in 2020, especially when measuring revenue in US dollars. However, the negative impact was not as great as in other economic sectors, as a couple of positive trends were accelerated by the COVID-19 crisis. Social distancing regulations across th...

This research study examines the global electronic commerce (eCommerce) market with a focus on North America and the information technology (IT) and consumer electronics verticals. The report delves into the macro-economic factors affecting the global retail eCommerce market, its growth during the course of the COVID-19 pandemic, as well as the dri...

The research service sets the stage for visionary thinking by identifying and analyzing one of the significant Mega Trends—Connected Living—where ICT-enabled services are being offered to consumers in every aspect of their lives including homes, work and city environments. This presentation would highlight examples of projects, companies and techno...

The convergence of artificial intelligence and augmented reality is transforming business applications and is likely to have a profound impact on customer experience and the way businesses work. Computer vision, an artificial intelligence technology, allows computers to understand the objects seen through cameras, which are identified and labeled u...

The research provides an analysis of the North American combined heat and power (CHP) market. It presents a forecast of the CHP market and lists the challenges and opportunities along with the regulatory framework and policies. The study also covers the current state and future potential of CHP in North America. Apart from the technological advance...

This research service focuses on the United States (US) Department of Defense (DoD) cybersecurity contracting information for research, development, test, and evaluation (RDT&E); procurement; and services. The analyst has segmented contracting data by military department and overall leading firms. The data and insight provided are fiscal (FY) 2023 ...

This report analyzes the global on-premise and cloud contact center applications market size for the base year 2019 and provides forecasts until 2026. This study also analyzes the market share of top vendors across each region in on-premise and cloud contact center application segments separately for 2018 and 2019. The study is based on extensive p...