Search results for: 'social tech'

This research service provides an overview on Artificial Intelligence (AI) applications in the Asia-Pacific (APAC) market. It also includes an analysis of the different roles played by AI service providers and identifies the strategic imperatives for growth opportunities in this space. Artificial Intelligence is increasingly penetrating into all a...

Customer experience (CX) platforms serve as the operational and intelligence layer through which organizations manage, orchestrate, and continuously optimize customer interactions across every channel and touchpoint. As contact centers evolve beyond traditional voice interactions to include digital self-service, AI-driven resolutions, and proactive...

This research service offers a profile of Grab in Southeast Asia with focus on Cambodia, Indonesia, Malaysia, Myanmar, the Philippines, Singapore, Thailand, and Vietnam. The company profile comprises achievements, recent developments, statistics and financials, platform strategy, service offerings, total workforce, decision-making hubs, the organiz...

China’s autonomous and connected mobility market is undergoing a transition. The top challenges it faces include technical obstacles, such as perception technology and control algorithms; data privacy, protection, and security laws and regulations issued in the pre-autonomous driving era; and high manufacturing and operating costs. As a result, man...

This research study focuses on providing all the presentations from Frost & Sullivan's two-day workshop event held in September 2019 in Tokyo, called Intelligent Mobility. These include presentations from Frost & Sullivan Indian team and a host of other companies such as Amazon Web Services, Connector, DHL, Murata Manufacturing Co, Navitime Japan, ...

The study aims to research, analyze, and forecast the automotive market in Uzbekistan according to 3 segments: passenger vehicles, commercial vehicles, and buses and minibuses. Research Scope • Macroeconomic figures and market trends (social, political, economic, and technological trends influencing the automotive market in the country) • Business...

In Southeast Asia (SEA), 5 major challenges are identified in water utility sectors, comprising environmental and social challenges, high percentage of non-revenue water (NRW), underdeveloped water utility infrastructure, growing expenditure on water utility, and lack of investments. The new forecast for water utilities’ capital expenditure (CAPEX)...

The scope of the addressable market for this study is the water and wastewater utilities sector (including council-run water and wastewater operations). This excludes water and wastewater assets operated in-house by commercial and industrial enterprises for their own use. Segments included in scope are hardware, software, onsite communications, and...

While most Asia-Pacific businesses are likely to explore contact center as a service (CCaaS) model, many of them with existing infrastructure would like to explore means to get better returns on their investment. In such cases, businesses are likely to adopt hybrid solutions as established systems vendors have already begun to offer more deployment...